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Excellent Support and Service! Current best in India , best pricing and service. Thanks Shipmozo!
There is always a good support from their team and understanding of work struggles we face on daily basis and they try their best to provide the best solution they can offer
Have been working with Akash & Vishal, the sole reason m still with ShipMozo helped me with everything including integrations & delivery.
Good Service, Akash ji from the company is very helpful.
Good service
Best Account Manager @Akash, He should get appraisal as he is working as one man army and handling such big clients.
Good service at all
Edit on 22 April 2026 :- I have rejoined them, it's been 3 months, Customer support is a lot better now, They have assigned me a KAM (Raksha) who helps a lot whenever I face any issue.
Panel is much better now and easy to use.
Regarding Weight discrepancies I still get few but they reverse it as per the volumetric waivers provided.
9 Nov 2009 :- One of the most pathetic courier partner, worst customer service (they will just trash talk to you, hung up your call for no reason and then you keep calling them back), they will say no Volumetric weight on selected couriers but still give weight discrepancies and charges extra according to Volumetric weight. I have more then 40 discrepancies which they won't clear and more than 12 tickets pending since a month. There panel is one of the worst panel, Even after the update all they did was changed the theme of panel all other problems are just same.
You might get start working with them for there low rates but eventually they will charge you extra by giving weight discrepancies.
If you receive wrong parcel in RTO they will give vague reasons to reject your claim....
Never use Shipmozo
Shipmozo has been an absolute game-changer for our logistics operations. The platform is smooth, reliable, and makes shipping management extremely efficient across multiple carriers.
What truly sets Shipmozo apart is their support team—special mention to Himanshu, our account manager. He is proactive, responsive, and genuinely invested in solving issues quickly and optimizing our shipping performance. His guidance and hands-on support have made a huge difference for our business. Highly recommended for any brand looking for a dependable shipping aggregator with excellent customer support.
Efficient Shipping Partner with Strong Support
Shipmozo has been a reliable courier aggregator for our Shopify store. The dashboard is user-friendly, rates are competitive, and it’s easy to manage multiple courier partners from one platform.