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Use our volume discounts to save on shipping. No fees, no commitments, simply pay for what you ship.
Without the right tools and shipping volumes, shipping packages can be time consuming and overly expensive - it doesn't have to be. Our multi-courier shipping platform enables you to select discounted shipping rates by transit time with no volume commitments or monthly fees - Use our volume discounts to save on shipping. To automate your shipping, we also integrate with the most popular e-commerce platforms & order management systems.
- Save Money: Discounted shipping rates - Same trusted couriers, with better rates
- Powerful Shipping Tools: Batch print, Order syncing, Product syncing, and more
- Shipping Dashboard: Track & manage your shipments with real time visibility
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Random charges... additional shipping charges. (Got charged an additional $300 for a shipping label that I was charged roughly $110 the first time already) Yes you save a few dollars using this app but later on you get additional charges on shipments after looking through my account. Indicting weight or size of box are wrong. I have been shipping for over 5 years, and I always check my scales. I order my boxes from Uline and I purposely always leave the box size label outside so the carrier doesn't measure them. I have never dealt with this by using the Shopify shipping portal, which I will just continue using it. Not worth the headache.
Hi, Richard.
Thank you for taking the time to post feedback. We completely understand that unexpected shipping adjustments are frustrating. Shipping rates on ShipNerd are obtained in real time from couriers based on the weight and dimensions provided by the shipper when creating a shipping label. ShipNerd has no way of knowing what customers are shipping, how the items are being packaged, and whether the weights and dimensions entered are accurate -- which is why we charge based on the courier audited weights and dimensions. Per the invoice you received, your shipment incurred 3 shipping adjustments: (1) The carrier audited your shipment to be larger then what you had indicated when generating your shipping label. (2) There was an address correction fee as the carrier had to add a unit / apartment number to the delivery address (3) You indicated that the package was being sent to a commercial address, whereas the delivery was to a residential address. If you feel any of these adjustments are incorrect we would be happy to try and dispute them with the carrier!
For full transparency, we’ve just emailed you a snapshot direct from our carrier invoice showing the adjustments which you were just charged for. Again, completely understand the frustration, but the shipping rates quoted on ShipNerd can only be as accurate as the information inputted to generate them.
This app saves me so much in shipping - without a doubt it has the best discounts you can find out there, plus it's free to install. Super easy to use with integration to Shopify. AND customer service is super friendly, helpful, and responsive. Would highly recommend!
Been using this app for about half a year, best UPS Shipping prices and great customer service. Steve is a super nice guy.
Use ShipNerd to deal with organizing and executing all our purchases that need shipping. So easy to use and integrate into our shop. Love it!!!
Excellent customer support and good pricing! Would recommend this to everyone!
Steve is extremely helpful.
An honest Canadian business.
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26 กันยายน 2018
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