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Sid was great helping us set up a complicated shipping discount for a specific set of products! Our customers are more willing to spend the money for products when they know we're working with them to discount their shipping fees. Would recommend.
We were able to get the discount code working, which was not possible through Shopify’s own system. The support team was very helpful in getting it to function correctly.
This app is 100% worth the investment, it allows you to sell products in multiple shipping profiles and adjust the checkout amount so the customer only pays one amount not the combination of two shipping amounts.
Customer service is ridiculously fast, and they don't just tell you what to do they show you so you know for future.
This app solved the issue we face shipping from multiple locations, now we can keep reasonable shipping charges.
Maybe in the future can have more options like apply the discount direct to the shipping instead of the items.
Recommended, easy to use.
I run a print on demand and dropshipping store and work with a number of suppliers. I had my store set up with 1 general profile for $6.99 shipping, and free over $75.
After the Shopify update in late 2023, shopify now stacks the shipping so that if a customer orders multiple items that I source from different suppliers, it charges them $6.99 per supplier. I have reached out to Shopify twice to get resolution of this issue, and they say they cannot fix it. I have also engaged several shopify "experts" who cannot fix this.
In less than 5 minutes, ShipOff corrected this issue.
My only complaint is that it shows the original shopify stacked shipping charges - they are crossed out, but I would prefer that the customer not see this technical glitch.
AMAZING! I have been looking for an app to adjust the price of shipping if the order is coming from multiple warehouses. Customers would see a shipping price 4x, 5x etc and abandon cart. Shopify support said there is no way to adjust the prices. However having a discount at checkout is a great workaround. Manoj from support was avail on chat right away (no delay at all) and walked me thru the setup. Couldn't have been easier to walk thru. 5 STARS all around! Now I can relax knowing my customers aren't abandoning checkout.
Super App, hilft uns sehr dabei die richtigen Shipping Kosten beim Versand aus mehreren Lägern abzubilden.
Der Support ist auch hervorragend, antwortet schnell und findet meist am nächsten Tag eine Lösung!
This app is really helpful. We just started using it, and the customer service is really good. It would be great if they added more features, such as the ability to set a date range and a code option for discounts. Otherwise, it's affordable and great app.
They provided excellent customer service. They set everything up for us and quickly responded and resolved issues that came up. We had custom requirements for shipping, and this company fulfilled all of our needs. Thanks to Sid for setting up the shipping and helping us out more than once!
Great customer service - I'm not techy and was playing around with this app. Had trouble setting up the shipping methods and discounts and their customer service team helped promptly. And now I can finally offer the shipping discounts I want!