Shipoff Shipping Rate Discount

This app is really helpful. We just started using it, and the customer service is really good. It would be great if they added more features, such as the ability to set a date range and a code option for discounts. Otherwise, it's affordable and great app.

I run a print on demand and dropshipping store and work with a number of suppliers. I had my store set up with 1 general profile for $6.99 shipping, and free over $75.

After the Shopify update in late 2023, shopify now stacks the shipping so that if a customer orders multiple items that I source from different suppliers, it charges them $6.99 per supplier. I have reached out to Shopify twice to get resolution of this issue, and they say they cannot fix it. I have also engaged several shopify "experts" who cannot fix this.

In less than 5 minutes, ShipOff corrected this issue.

My only complaint is that it shows the original shopify stacked shipping charges - they are crossed out, but I would prefer that the customer not see this technical glitch.

They provided excellent customer service. They set everything up for us and quickly responded and resolved issues that came up. We had custom requirements for shipping, and this company fulfilled all of our needs. Thanks to Sid for setting up the shipping and helping us out more than once!

Great customer service - I'm not techy and was playing around with this app. Had trouble setting up the shipping methods and discounts and their customer service team helped promptly. And now I can finally offer the shipping discounts I want!

AMAZING! I have been looking for an app to adjust the price of shipping if the order is coming from multiple warehouses. Customers would see a shipping price 4x, 5x etc and abandon cart. Shopify support said there is no way to adjust the prices. However having a discount at checkout is a great workaround. Manoj from support was avail on chat right away (no delay at all) and walked me thru the setup. Couldn't have been easier to walk thru. 5 STARS all around! Now I can relax knowing my customers aren't abandoning checkout.

This app is fantastic, I had quite complex shipping needs and these where all addressed with this app. Sid was brilliant and went above and beyond in customer service, helping me set up as well. Prompt service, plus the app is great value for your money.

This app allows me to combine shipping when I sell some products using print on demand, and also shipping some products from home inventory. Otherwise shopify was charging shipping twice because it does not recognize that one purchase is being made from two locations, meeting my free shipping threshold for customers.
It does cost a small amount per per month, but pretty cheap. Also, I was able to get ahold of customer support, but actually ended up not needing them!

We were able to get the discount code working, which was not possible through Shopify’s own system. The support team was very helpful in getting it to function correctly.

Swati solved my shipping errors charging customers twice at checkout for items stocked in at different locations. Great app and easy install and fantastic customer service!

Sid was great helping us set up a complicated shipping discount for a specific set of products! Our customers are more willing to spend the money for products when they know we're working with them to discount their shipping fees. Would recommend.