Shipoff Shipping Rate Discount

Sid was great helping us set up a complicated shipping discount for a specific set of products! Our customers are more willing to spend the money for products when they know we're working with them to discount their shipping fees. Would recommend.

This app is really helpful. We just started using it, and the customer service is really good. It would be great if they added more features, such as the ability to set a date range and a code option for discounts. Otherwise, it's affordable and great app.

I run a print on demand and dropshipping store and work with a number of suppliers. I had my store set up with 1 general profile for $6.99 shipping, and free over $75.

After the Shopify update in late 2023, shopify now stacks the shipping so that if a customer orders multiple items that I source from different suppliers, it charges them $6.99 per supplier. I have reached out to Shopify twice to get resolution of this issue, and they say they cannot fix it. I have also engaged several shopify "experts" who cannot fix this.

In less than 5 minutes, ShipOff corrected this issue.

My only complaint is that it shows the original shopify stacked shipping charges - they are crossed out, but I would prefer that the customer not see this technical glitch.

They provided excellent customer service. They set everything up for us and quickly responded and resolved issues that came up. We had custom requirements for shipping, and this company fulfilled all of our needs. Thanks to Sid for setting up the shipping and helping us out more than once!

We were able to get the discount code working, which was not possible through Shopify’s own system. The support team was very helpful in getting it to function correctly.