Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 23, 2023

So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!

TETON Sports
United States
Time spent using app: 2 months
February 23, 2023

The team at Shipped Suite, headed by Jasmine, has been extraordinary. Their system is designed with user-friendliness in mind, making it simple to use and integrate, and thus an invaluable addition to our services. Additionally, their customer service is truly exceptional, and worthy of recognition. Without reservation, I strongly recommend Shipped Shield to anyone considering their services.

White River Hardwoods
United States
Time spent using app: 28 days
February 23, 2023

Shipped Suite's team, led by Jasmine, has been exceptional. Their user-friendly system is easy to use and implement, making it a valuable addition to our product offering. Moreover, their excellent customer service is worth noting. I wholeheartedly recommend Shipped Shield to anyone considering their services.

Mouldings.com
United States
Time spent using app: 4 days
February 15, 2023

Jasmine and the Team at Shipped Suite have been nothing short of outstanding.

An initial issue with integrating the Shipped Shield app (due to a code conflict caused by another app I use) was quickly resolved and I am very thankful for the efficient service, expert guidance and friendly communication I have received so far.

I have no hesitation in recommending Shipped Suite and the Shipped Shield Shopify app.

Pleasure Dolls Australia
Australia
Time spent using app: 8 days
January 18, 2023

Jasmine was extremely helpful and knowledgeable. She took her time to answer all my questions and was very responsive via email.

ShadedbyShanell
United States
Time spent using app: About 2 hours
January 4, 2023

Shipped Shield has brought us revenue while bringing our customers peace of mind. Not only is Shipped Shield easy to use, easy to implement, and a value add for our customers... Their customer service is amazing. They are fast to decide on claims and easy to work with. They are both efficient and professional. I highly recommend them for anyone considering.

NewAir
United States
Time spent using app: 2 months
August 14, 2022

Please reach out, I installed the app but have some questions I'd like to ask and also help to know if it's configured properly

Valdez Vogue Klozzet
United States
Time spent using app: 4 months
February 25, 2022

our customers love shipped shield. i'm seriously amazed that almost every order includes it. we started looking for a shipping protection when we had a few orders this past month never make it to our customers. we're a new company so every lost order hurts since we have to ship the product out again, but love how now shipped will cover that loss. special thanks to jasmine for getting us set up so fast.

MENU BEAUTY
United States
Time spent using app: 3 months
Edited February 19, 2022

great app to make some extra money with shipping protection. easy to install, responsive support, loads fast. great experience so far.

lampdepot
United States
Time spent using app: 2 months
Edited February 19, 2022

An essential app for your store. It lets us stay focused on growing sales instead of dealing with the back and forth of support emails. Their onboarding team took care of everything for us. Super easy install

Vivzone store
United States
Time spent using app: 10 days