Cavalry
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Næste generations AI-agent designet til ikke kun at tale, men også tænke og handle som et menneske
Cavalry AI er den eneste autonome AI CX-agent bygget til e-handel, der faktisk kan tage handlinger og udføre løsninger i stor skala på tværs af et stort sæt komplekse brugssager. Den integreres nemt med din eksisterende teknologiske stak og bliver i sidste ende din bedste CX-agent, der vil imponere kunderne, når de har brug for dig på deres foretrukne kommunikationskanal. Hold dine kunder glade, fremdriv genkøb, reducer omkostninger og øg profitten på bundlinjen.
- Cavalry løser komplekse problemer i realtid, tilpasser sig og sparer menneskelig indsats.
- Cavalrys stemme er i overensstemmelse med dine politikker, brandpersonlighed og stilguider.
- Hurtig onboarding leverer effekt uden uger med at bygge komplekse arbejdsgange.
- Cavalry skalerer AI-agenter til fuldt ud at løse problemer uden frustrerende eskalationer.
- Sporing, leveringsassistance, returneringer/ombytninger, kompensationer og mere
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- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Gorgias
- Recharge
- Gladly
- Zendesk
- Kustomer
- Freshdesk
Kategorier
Kanaler
Anmeldelser (14)
Shipped AI has been phenomenal at supporting us through our AI CX journey. I appreciate their willingness to listen and adjust and help figure things out as they arise. We’re an incredibly seasonal business, I was looking for a solution to help minimize the number of tickets humans needed to intervene to resolve. Shipped AI was able to significantly help reduce our seasonal staffing needs in Q4, and continue to release new features to make our lives easier. We are looking forward to the many enhancements they are going to make in 2025.
Cavalry has made my life so much easier. Having a lean team on our company, it's great to know we have Cavalry offering customer support 24/7 in real-time. It has a higher CSAT than our previous outsourced agency while also being much more affordable.
We're very happy with our experience with Shipped. We started with a 30-day free trial in 2024 and have been customers for almost one year. We appreciate the advanced level of complexity that their AI agents can handle, not just engaging in conversation with our customers, but proactively solving issues and thinking like our in-house support reps. We highly recommend Shipped Suite for any e-commerce retailers looking for advanced AI customer support agents.
While we’ve tried other simpler AI tools previously, we were looking for a partner specialized in retail to help automate the most tickets possible as we have a lot of complex issues. We are happy to have found a true partner with Cavalry.
Company cant seem to get their story straight. At first they were having delays because our site has a sidebar, then it's suddenly incompatible after 2 weeks of waiting for the install. It seems to me that they have no clue what they are doing. Avoid this company like the plague.
Support
Appsupport leveres af Cavalry.
Ressourcer
Lanceret
6. december 2021
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