Cavalry AI Customer Support
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AI agents for customer support tickets that take actions, stay on brand, and resolve issues fast.
Cavalry is an autonomous AI customer support agent that does more than chat. It reasons through complex issues and takes real actions to resolve tickets end-to-end at scale, without rigid workflows. Connect it to your existing stack and let it handle high-volume requests across every customer channel while staying aligned with your policies and brand voice. Keep shoppers happy, speed up resolution, reduce support costs, and turn support into repeat purchases and profit.
- Cavalry fully resolves complex tickets, reducing human workload in real time
- Cavalry stays on brand by following your policies, tone, and style guidelines
- Go live fast without weeks of flow building, maintenance, or brittle workflows
- Cavalry takes verified actions across your tools and escalates only edge cases
- Automate WISMO, delivery help, returns and exchanges, refunds and 100+ use cases
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Freshdesk
- Gladly
- Gorgias
- Kustomer
- Recharge
- Zendesk
Categorie
Canali
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Riepiloghi basati sull’IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Escalation
- Aggiunta di tag
- Rilevamento dello spam
- Monitoraggio degli ordini
- Notifiche personalizzate
- Sondaggi di feedback
- Multilingua
- Multistore
- Analisi
- Report
Prezzi
Scegli il piano più adatto alla tua attività.
Free
Installazione gratuita
Pay $1.2 only per ticket handled
Funzionalità
- AI Agent trained on 100+ ecom use cases
- 70-90% AI Agent Automation Rate
- Fast AI setup with no workflow building
- AI Agent that handles complex edge cases
- End-to-end ticket resolution by AI Agent
- AI Agent with human level reasoning
- On brand with voice, tone and policies
- Clean handoff from AI Agent to your team
Tutte le spese sono fatturate in USD.
Recensioni (7)
- Il 100% delle recensioni ha 5 stelle
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Il 0% delle recensioni ha 4 stelle
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Il 0% delle recensioni ha 3 stelle
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Il 0% delle recensioni ha 2 stelle
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Il 0% delle recensioni ha 1 stelle
While we’ve tried other simpler AI tools previously, we were looking for a partner specialized in retail to help automate the most tickets possible as we have a lot of complex issues. We are happy to have found a true partner with Cavalry.
Cavalry has made my life so much easier. Having a lean team on our company, it's great to know we have Cavalry offering customer support 24/7 in real-time. It has a higher CSAT than our previous outsourced agency while also being much more affordable.
Shipped AI has been phenomenal at supporting us through our AI CX journey. I appreciate their willingness to listen and adjust and help figure things out as they arise. We’re an incredibly seasonal business, I was looking for a solution to help minimize the number of tickets humans needed to intervene to resolve. Shipped AI was able to significantly help reduce our seasonal staffing needs in Q4, and continue to release new features to make our lives easier. We are looking forward to the many enhancements they are going to make in 2025.
Assistenza
Assistenza per l’app fornita da Cavalry.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
6 dicembre 2021
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