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Nästa generations AI-agent designad för att inte bara prata, utan också tänka och agera som en människa
Cavalry AI är den enda autonoma AI CX-agenten byggd för e-handel som faktiskt kan vidta åtgärder och genomföra lösningar i stor skala över en stor uppsättning komplexa användningsfall. Den integreras enkelt med din befintliga tekniska stack och blir i slutändan din bästa CX-agent som kommer att imponera på kunderna när de behöver dig via deras föredragna kommunikationskanal. Håll dina kunder nöjda, driva återköp, minska kostnader och öka vinsten på din sista rad.
- Cavalry löser komplexa problem i realtid, anpassar sig och sparar mänsklig ansträngning.
- Cavalrys röst stämmer överens med dina policyer, varumärkespersonlighet och stilguider.
- Snabb onboarding ger effekt utan veckor av att bygga komplexa arbetsflöden.
- Cavalry skalar AI-agenter för att fullt ut lösa problem utan frustrerande eskaleringar.
- Spårning, leveranshjälp, returer/utbyten, kompensationer och mer
Innehåller automatöversatt text
- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Kassa
- Gorgias
- Recharge
- Gladly
- Zendesk
- Kustomer
- Freshdesk
Kategorier
Kanaler
Automatisering av arbetsflödet
Recensioner (14)
Shipped AI has been phenomenal at supporting us through our AI CX journey. I appreciate their willingness to listen and adjust and help figure things out as they arise. We’re an incredibly seasonal business, I was looking for a solution to help minimize the number of tickets humans needed to intervene to resolve. Shipped AI was able to significantly help reduce our seasonal staffing needs in Q4, and continue to release new features to make our lives easier. We are looking forward to the many enhancements they are going to make in 2025.
Cavalry has made my life so much easier. Having a lean team on our company, it's great to know we have Cavalry offering customer support 24/7 in real-time. It has a higher CSAT than our previous outsourced agency while also being much more affordable.
We're very happy with our experience with Shipped. We started with a 30-day free trial in 2024 and have been customers for almost one year. We appreciate the advanced level of complexity that their AI agents can handle, not just engaging in conversation with our customers, but proactively solving issues and thinking like our in-house support reps. We highly recommend Shipped Suite for any e-commerce retailers looking for advanced AI customer support agents.
While we’ve tried other simpler AI tools previously, we were looking for a partner specialized in retail to help automate the most tickets possible as we have a lot of complex issues. We are happy to have found a true partner with Cavalry.
Company cant seem to get their story straight. At first they were having delays because our site has a sidebar, then it's suddenly incompatible after 2 weeks of waiting for the install. It seems to me that they have no clue what they are doing. Avoid this company like the plague.
Support
Support på appen tillhandahålls av Cavalry.
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Lansering
6 december 2021
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