Cavalry AI Customer Support
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AI agents for customer support tickets that take actions, stay on brand, and resolve issues fast.
Cavalry is an autonomous AI customer support agent that does more than chat. It reasons through complex issues and takes real actions to resolve tickets end-to-end at scale, without rigid workflows. Connect it to your existing stack and let it handle high-volume requests across every customer channel while staying aligned with your policies and brand voice. Keep shoppers happy, speed up resolution, reduce support costs, and turn support into repeat purchases and profit.
- Cavalry fully resolves complex tickets, reducing human workload in real time
- Cavalry stays on brand by following your policies, tone, and style guidelines
- Go live fast without weeks of flow building, maintenance, or brittle workflows
- Cavalry takes verified actions across your tools and escalates only edge cases
- Automate WISMO, delivery help, returns and exchanges, refunds and 100+ use cases
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Ödeme
- Freshdesk
- Gladly
- Gorgias
- Kustomer
- Recharge
- Zendesk
Kategoriler
Kanallar
İş akışı otomasyonu
Fiyatlandırma
Free
Ücretsiz yükleme
Pay $1.2 only per ticket handled
Özellikler
- AI Agent trained on 100+ ecom use cases
- 70-90% AI Agent Automation Rate
- Fast AI setup with no workflow building
- AI Agent that handles complex edge cases
- End-to-end ticket resolution by AI Agent
- AI Agent with human level reasoning
- On brand with voice, tone and policies
- Clean handoff from AI Agent to your team
Tüm ücretler USD cinsinden faturalandırılır.
Değerlendirmeler (12)
We're very happy with our experience with Shipped. We started with a 30-day free trial in 2024 and have been customers for almost one year. We appreciate the advanced level of complexity that their AI agents can handle, not just engaging in conversation with our customers, but proactively solving issues and thinking like our in-house support reps. We highly recommend Shipped Suite for any e-commerce retailers looking for advanced AI customer support agents.
Cavalry has made my life so much easier. Having a lean team on our company, it's great to know we have Cavalry offering customer support 24/7 in real-time. It has a higher CSAT than our previous outsourced agency while also being much more affordable.
Shipped AI has been phenomenal at supporting us through our AI CX journey. I appreciate their willingness to listen and adjust and help figure things out as they arise. We’re an incredibly seasonal business, I was looking for a solution to help minimize the number of tickets humans needed to intervene to resolve. Shipped AI was able to significantly help reduce our seasonal staffing needs in Q4, and continue to release new features to make our lives easier. We are looking forward to the many enhancements they are going to make in 2025.
Destek
Uygulama desteği Cavalry tarafından sağlanmaktadır.
Kaynaklar
Bu geliştirici doğrudan Türkçe destek sunmuyor.
Geliştirici
Yayınlanma
6 Aralık 2021
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