Shipped Suite
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Transform your CX with the only autonomous AI CX agent and post-purchase suite built for ecommerce
Shipped AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases. It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel. Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.
- AI CX agent that is channel agnostic: email, SMS, phone, chat and social media
- Shipped AI programs all the resolution flows for white-glove onboarding
- AI CX agent tailored to your brand voice, personas and brand guidelines
- Self-service resolutions and on-demand AI-led stack for a total experience
- Tracking, delivery assistance, returns/exchanges, appeasements & more
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8 条评论
Jasmine and the Team at Shipped Suite have been nothing short of outstanding.
An initial issue with integrating the Shipped Shield app (due to a code conflict caused by another app I use) was quickly resolved and I am very thankful for the efficient service, expert guidance and friendly communication I have received so far.
I have no hesitation in recommending Shipped Suite and the Shipped Shield Shopify app.
Please reach out, I installed the app but have some questions I'd like to ask and also help to know if it's configured properly
our customers love shipped shield. i'm seriously amazed that almost every order includes it. we started looking for a shipping protection when we had a few orders this past month never make it to our customers. we're a new company so every lost order hurts since we have to ship the product out again, but love how now shipped will cover that loss. special thanks to jasmine for getting us set up so fast.
So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!
Shipped Shield has brought us revenue while bringing our customers peace of mind. Not only is Shipped Shield easy to use, easy to implement, and a value add for our customers... Their customer service is amazing. They are fast to decide on claims and easy to work with. They are both efficient and professional. I highly recommend them for anyone considering.
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