Shipped Suite
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我们是您的360°购物者体验平台,专注于培养品牌忠诚度,由AI技术驱动
Shipped Suite是一个完整的平台,用于处理销售后的每一次客户互动。结果是一种最后一英里的品牌体验,让购物者感到自信、得到支持,并被听到。最好的是,它几乎全部是自助服务,让您的员工可以专注于真正的问题。 我们的整体方法旨在自动化运营,提供24/7的全方位售后解决方案中心,消除延迟,提供即时解决方案,将糟糕的体验转化为5星级的评价。
- 自助解决方案和按需AI引导的堆栈,提供全面的体验
- 全球支持国际快递,FX能力和本地化
- 可定制的客户体验,配有AI驱动的产品推荐
- 预建的客户支持平台集成,以简化工作流
- 无缝的小部件集成,旨在优化网站性能
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8 条评论
So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!
Jasmine and the Team at Shipped Suite have been nothing short of outstanding.
An initial issue with integrating the Shipped Shield app (due to a code conflict caused by another app I use) was quickly resolved and I am very thankful for the efficient service, expert guidance and friendly communication I have received so far.
I have no hesitation in recommending Shipped Suite and the Shipped Shield Shopify app.
Please reach out, I installed the app but have some questions I'd like to ask and also help to know if it's configured properly
our customers love shipped shield. i'm seriously amazed that almost every order includes it. we started looking for a shipping protection when we had a few orders this past month never make it to our customers. we're a new company so every lost order hurts since we have to ship the product out again, but love how now shipped will cover that loss. special thanks to jasmine for getting us set up so fast.
Shipped Shield has brought us revenue while bringing our customers peace of mind. Not only is Shipped Shield easy to use, easy to implement, and a value add for our customers... Their customer service is amazing. They are fast to decide on claims and easy to work with. They are both efficient and professional. I highly recommend them for anyone considering.