Rezensionen (63)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
28. Juli 2024

Do not trust - they avoid cancelling your subscription despite following their cancellation procedure.

I tried subscribing to ShippeHQ for my store which wasn't suitable for us. We claimed the 15 day trial and almost immediately tried cancelling by contacting the app's support to cancel the plan, as per their instructions for their app.

Anthony Cantabrana advised I should fill out a form here

( ...

DecoPV
Vereinigtes Königreich
Etwa 2 monate mit der App
ShipperHQ hat geantwortet 5. August 2024

We really messed up, and we’re genuinely sorry about that. We understand how frustrating this must be. Here’s what happened: You should’ve received confirmation that we got ...

29. März 2022

the concept is just great. The way they have their different payment plans is based on the type of support you can receive as customer, which makes that you get a poor experience when wants to upgrade.

AFP | Aseptic Fruit Purees
Vereinigte Staaten
Etwa 3 jahre mit der App
ShipperHQ hat geantwortet 31. März 2022

Thanks for reaching out, and thank you for your patience with our reply. One of our team members attempted to send you a message late last week, but unfortunately, it looks ...

10. März 2022

This app has so much possibility and the customer support is great but core concepts are missing and the development team is non existent.

AmericanBubbleBoy
Vereinigte Staaten
7 monate mit der App
14. Januar 2020

Has great features. But none of them fully work for shopify. And support team has nothing but excuses. Appointment feature wont work, none of the advanced features. It basically will quote customer then that information is gone. Not posted anywhere, no traceability at all.

Garagistic
Vereinigte Staaten
2 monate mit der App
ShipperHQ hat geantwortet 17. Januar 2020

Hey Garagistic Team,

Quentin here, thank you for the honest review. There are definitely pieces of ShipperHQ that we can't wait to bring over to Shopify, and we're working ...

Bearbeitet am 28. April 2021

This app has a steep, steep learning curve, that should have been my first sign that this app was just a bad idea and not well thought out from the start! Spent hours configuring it, and used it for about 1 week before the problems started resulting in 2 instances of lost revenue which is not okay. If you have Google channel with with automatic shipping for your Product feed settings, beware! ...

Bar & Cocoa
Vereinigte Staaten
Etwa ein monat mit der App
ShipperHQ hat geantwortet 15. Juni 2021

Hey Bar & Cocoa Team,

Thank you for taking the time to provide us this valuable feedback and I apologize that your experience has been frustrating. We take customer ...

3. August 2020

I wouldnt give this app even one star, I didnt even use the stupud app once and got charged 100.00. Im turning them into consumer protection for robbing me its a scam.

Cowlitz-Cleaners
Vereinigte Staaten
Etwa ein monat mit der App
ShipperHQ hat geantwortet 14. Dezember 2020

We're sorry to hear about the billing headache and please know that in the future if you uninstall the ShipperHQ app before your 30-day free trial ends, you will not be ...

22. Februar 2021

Poor customer support. I downloaded the app to try and it wouldn't allow me to log in. It just kept redirecting me to their homepage. I contacted support and was unable to test it out that day. Now that I am able to dedicate some time and try it again my trial (that didn't even last close to the 30 days advertised) no longer works and they expect me to start paying to get into the app for the ...

SMOKEA®
Vereinigte Staaten
12 tage mit der App
ShipperHQ hat geantwortet 25. Februar 2021

We’re truly sorry to hear about your frustrating experience with your trial, and that you didn't have a chance to properly try out ShipperHQ. One of our Account Managers, ...