Reseñas (63)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
28 de julio de 2024

Do not trust - they avoid cancelling your subscription despite following their cancellation procedure.

I tried subscribing to ShippeHQ for my store which wasn't suitable for us. We claimed the 15 day trial and almost immediately tried cancelling by contacting the app's support to cancel the plan, as per their instructions for their app.

Anthony Cantabrana advised I should fill out a form here

( ...

DecoPV
Reino Unido
Alrededor de 2 meses usando la aplicación
ShipperHQ respondió 5 de agosto de 2024

We really messed up, and we’re genuinely sorry about that. We understand how frustrating this must be. Here’s what happened: You should’ve received confirmation that we got ...

29 de marzo de 2022

the concept is just great. The way they have their different payment plans is based on the type of support you can receive as customer, which makes that you get a poor experience when wants to upgrade.

AFP | Aseptic Fruit Purees
Estados Unidos
Alrededor de 3 años usando la aplicación
ShipperHQ respondió 31 de marzo de 2022

Thanks for reaching out, and thank you for your patience with our reply. One of our team members attempted to send you a message late last week, but unfortunately, it looks ...

10 de marzo de 2022

This app has so much possibility and the customer support is great but core concepts are missing and the development team is non existent.

AmericanBubbleBoy
Estados Unidos
7 meses usando la aplicación
14 de enero de 2020

Has great features. But none of them fully work for shopify. And support team has nothing but excuses. Appointment feature wont work, none of the advanced features. It basically will quote customer then that information is gone. Not posted anywhere, no traceability at all.

Garagistic
Estados Unidos
2 meses usando la aplicación
ShipperHQ respondió 17 de enero de 2020

Hey Garagistic Team,

Quentin here, thank you for the honest review. There are definitely pieces of ShipperHQ that we can't wait to bring over to Shopify, and we're working ...

Fecha de modificación: 28 de abril de 2021

This app has a steep, steep learning curve, that should have been my first sign that this app was just a bad idea and not well thought out from the start! Spent hours configuring it, and used it for about 1 week before the problems started resulting in 2 instances of lost revenue which is not okay. If you have Google channel with with automatic shipping for your Product feed settings, beware! ...

Bar & Cocoa
Estados Unidos
Alrededor de 1 mes usando la aplicación
ShipperHQ respondió 15 de junio de 2021

Hey Bar & Cocoa Team,

Thank you for taking the time to provide us this valuable feedback and I apologize that your experience has been frustrating. We take customer ...

3 de agosto de 2020

I wouldnt give this app even one star, I didnt even use the stupud app once and got charged 100.00. Im turning them into consumer protection for robbing me its a scam.

Cowlitz-Cleaners
Estados Unidos
Alrededor de 1 mes usando la aplicación
ShipperHQ respondió 14 de diciembre de 2020

We're sorry to hear about the billing headache and please know that in the future if you uninstall the ShipperHQ app before your 30-day free trial ends, you will not be ...

22 de febrero de 2021

Poor customer support. I downloaded the app to try and it wouldn't allow me to log in. It just kept redirecting me to their homepage. I contacted support and was unable to test it out that day. Now that I am able to dedicate some time and try it again my trial (that didn't even last close to the 30 days advertised) no longer works and they expect me to start paying to get into the app for the ...

SMOKEA®
Estados Unidos
12 días usando la aplicación
ShipperHQ respondió 25 de febrero de 2021

We’re truly sorry to hear about your frustrating experience with your trial, and that you didn't have a chance to properly try out ShipperHQ. One of our Account Managers, ...