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The shipper HQ rate is great for our store with 2 origins plus all the table rates needed. It is fairly easy to use once you read the instruction page. The onboarding team is great. We used it for 1 week now. Everything looks good so far.
The set up support was really good and helpful. After few months, we would like to set up another table rate with specific SKUs. This time, the support is so-so. Then we will need to pay for set up a meeting for the support. Please be aware to set up all your requirements on the initial set up.
That's fantastic to hear! We're thrilled that ShipperHQ is streamlining your multi-origin and table rate shipping needs. Our team is always here to ensure your continued success and ease of use.
We use this app for about half of our online store shipping rate calculations (all calculations coming from our public store). We have found it quite attainable to create scenarios that match the scenarios that we are doing in other systems we use for rate calculations (including our ERP and private stores). The only this we wish could be maintained would be all the details of the shipments it has generated rates for and then to be able to query the app via API to suck all this information back in to our systems.