Omtaler (64)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 11 % av vurderingene er 1 stjerner
9. november 2021

We have been using Shipper HQ for around 7 months and we are very happy with the platform and their support team. We have a complex setup on Shopify (multiple stores, multiple fulfillment countries, etc.) and Shipper HQ has made it possible to not only handle product rating for all of our scenarios, but they have also allowed us to consolidate our entire admin and manage everything centrally. ...

The CBP Store
USA
6 måneder bruker appen
ShipperHQ svarte 15. november 2021

Hi there! Thank you for this incredible feedback. Helping craft a shipping strategy unique to your business is what we’re all about, and we’re happy to hear that our product ...

Redigert 12. mars 2021

UPDATE 3/12/21: ShipperHQ has finally resolved this issue of rates not being quoted correctly in the Shopify admin. While it took longer than we would have liked, we do appreciate them getting this fixed and our store is now fully up and running. Thank you to everyone on the support team that was involved in getting this resolved! I would like to request that ShipperHQ implements a log of some ...

Empire Vape Distro
USA
3 måneder bruker appen
ShipperHQ svarte 8. mars 2021

Thank you so much for your continued patience while our development team looked into making adjustments on our end. We’ve pushed a patch release on our end to improve the ...

4. august 2020

Thank you Shipper HQ for a great product and amazing customer service, special shout out to Dakota! I run e-comm for a boutique home furnishings site. We have always seen shipping as our biggest barrier from online sales, and Shipper HQ has finally come up with a solution. Besides having the white glove delivery partner, which was important to us, we have other complicated needs with several ...

Hollywood At Home
USA
3 måneder bruker appen
24. februar 2020

ShipperHQ is great! We've used it to solve two big problems.

1. Customers are now able to see real-time estimated delivery dates calculated by Fedex. We previously displayed a "3-6 business days" estimate.

2. We have some products that legally can't be sold in specific states. Restricting this at checkout used to to require complex Shopify Scripts written in Ruby. Setting these rules is much ...

Tecovas
USA
2 måneder bruker appen
14. januar 2020

Has great features. But none of them fully work for shopify. And support team has nothing but excuses. Appointment feature wont work, none of the advanced features. It basically will quote customer then that information is gone. Not posted anywhere, no traceability at all.

Garagistic
USA
2 måneder bruker appen
ShipperHQ svarte 17. januar 2020

Hey Garagistic Team,

Quentin here, thank you for the honest review. There are definitely pieces of ShipperHQ that we can't wait to bring over to Shopify, and we're working ...

22. juli 2021

I'm very impressed with the ShipperHQ team and platform. Michael helped with setting up my delivery surcharges and was very responsive. I would recommend using this app for your shipping and delivery rate management.

Laceys Hair and Beauty
Storbritannia
Rundt 2 måneder bruker appen
ShipperHQ svarte 22. juli 2021

We're thrilled to hear such great things about Michael's level of service. We have high standards when it comes to our customer service, and Michael certainly upholds those ...

12. juli 2021

Using Shipper HQ has been one of the best decisions I made when integrating shipping into my website. The team at Shipper HQ walked me through the whole process, made sure to reach all my needs and made excellent recommendations to make shipping super easy. I would highly recommend Shipper HQ and their team.

Lou's Fish House
USA
Rundt 2 måneder bruker appen
ShipperHQ svarte 13. juli 2021

News like this makes our day! Thanks for the great review. We'll pass along the kind words to the rest of the team!

Redigert 28. april 2021

This app has a steep, steep learning curve, that should have been my first sign that this app was just a bad idea and not well thought out from the start! Spent hours configuring it, and used it for about 1 week before the problems started resulting in 2 instances of lost revenue which is not okay. If you have Google channel with with automatic shipping for your Product feed settings, beware! ...

Bar & Cocoa
USA
Rundt 1 måned bruker appen
ShipperHQ svarte 15. juni 2021

Hey Bar & Cocoa Team,

Thank you for taking the time to provide us this valuable feedback and I apologize that your experience has been frustrating. We take customer ...

3. august 2020

I wouldnt give this app even one star, I didnt even use the stupud app once and got charged 100.00. Im turning them into consumer protection for robbing me its a scam.

Cowlitz-Cleaners
USA
Rundt 1 måned bruker appen
ShipperHQ svarte 14. desember 2020

We're sorry to hear about the billing headache and please know that in the future if you uninstall the ShipperHQ app before your 30-day free trial ends, you will not be ...

19. september 2019

Indispensable. This is the ultimate shipping app. Showing customers the guaranteed delivery date with their rates has cut down on customer service calls and boosted conversion. Dimensional weight calculations are dead-on perfect. Finally... I cannot say enough great things about the level of support. ShipperHQ is the best. We used it for 5+ years on Magento and are so very happy to keep it now ...

Joanne Hudson Basics
USA
Rundt 1 måned bruker appen