ShipperHQ: All‑In‑One Solution

ShipperHQ has a great app with the functionality our store needs PLUS an incredible customer service and support staff! They have walked us through some challenges we faced when switching shipping providers and made sure that everything was worked out all the way through the process. Martin has gone above and beyond for us and we are very thankful to be working with him and the ShipperHQ team!

I've used ShipperHQ at multiple companies because of their ability to implement complex shipping logic (both on Shopify and Magento). It's crucial to show our customer the estimated delivery day at checkout, which is dynamically displayed based on MY business's shipping rules (same-day shipping cut off, blackout days, day of the week they order, etc) coupled with the carrier's real-time API. Their support team is very accessible and thorough. They are also open to adding features and functionality to their roadmap with a good use case! I could NOT do ecommerce without ShipperHQ.

We're just getting up and rolling with ShipperHQ, but have been very impressed so far. The team has been extremely helpful in setting up our integration and working through our shipping rules that can be pretty complicated. We ship goods ranging from the size of a dime up to truckloads of greenhouse frames, so calculating shipping has always been an issue. We're looking forward to solving that with ShipperHQ! Plus, we'll finally be able to offer freight quotes during checkout, something we haven't been able to do up to this point.

We've been using ShipperHQ for over 4 years, they are instrumental to our website and provide us a series of complex shipping rules so that we may provide fast and accurate shipping rates and services to our customers. Additionally the ShipperHQ team is a delight to work with, top class in every way!

Before using ShipperHQ we were losing around $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping, and that was causing up charges from our carrier. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products so that we weren’t over or undercharging customers. We could enter all of our boxes and assign them to specific products with rules for how we pack them. Now our rates are much more accurate. We don’t have to worry about under or overcharging customers no matter where we ship domestically or internationally. We have also been able to offer free shipping on select products and use the delivery date and time feature to show our customers estimated delivery times in the checkout and that’s given us a real competitive advantage. Definitely saving with ShipperHQ, and customer service was really responsive and helpful in getting things configured just right.

We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for.

This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping rules requirements you have can be done here. That said, this is for recommended for complex implementations (e.g., large catalog of products that have different shipping requirements, multiple carriers, etc.).

We'll be implementing this on our other sites ASAP.

Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.

I'm very impressed with the ShipperHQ team and platform. Michael helped with setting up my delivery surcharges and was very responsive. I would recommend using this app for your shipping and delivery rate management.

I have been a customer for over ten years. I started using them way back when they only made an app for Magento. It just works, and frankly, I do not believe there is a better app to do the job. Shipping is complicated so the key is in your setup, but once you get it up and running, you will never have to think about it again.

Using Shipper HQ has been one of the best decisions I made when integrating shipping into my website. The team at Shipper HQ walked me through the whole process, made sure to reach all my needs and made excellent recommendations to make shipping super easy. I would highly recommend Shipper HQ and their team.