รีวิว (63)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 83% ของการให้คะแนนคือ 5 ดาว
  • 3% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 11% ของการให้คะแนนคือ 1 ดาว
28 กุมภาพันธ์ 2024

The app works well, and any sort of issues we have a promptly resolved through support.

E-Rigging
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 1 มีนาคม 2024

Thank you for your review! We're thrilled to hear that ShipperHQ is working well for your Shopify store, and our support team is happy to have been able to assist you promptly. Your satisfaction is our top priority!

1 มีนาคม 2023

ShpperHQ provides a simple interface to the complex problem of different types of shipping. We use ShipperHQ for their advanced features for dimension shipping that helps control our cost and be able to ship from multiple warehouses based upon where our inventory is located. Our setup was a little complicated, but their customer service staff was very helpful in setting up the shipping rules we needed.

TCH Hardware US
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 1 มีนาคม 2023

Hi there, thank you for sharing your experience with us! We're thrilled to hear that our advanced features have helped you overcome your shipping challenges and that our customer service team was able to assist you with the setup process. We appreciate the kind feedback and are always here if you need anything. Thanks!

29 กุมภาพันธ์ 2024

Not only is this a great shipping app with endless options and customizations, but their customer service goes above and beyond. There is a learning curve with ShipperHQ for sure, but Ryan Monk is always so helpful and responds quickly with any of my questions or confusions, takes the time to walk me through the steps and teach me, or even better will just go in there and make the adjustments for me. Thanks Ryan!

Industry-Railway Suppliers, Inc.
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 4 มีนาคม 2024

Glad to hear it! Big thanks for the kind words about our app and Ryan's standout support.

10 พฤศจิกายน 2022

Great software. Excellent support staff. We think it may be beneficial to add links for popup info besides some of the more complex settings for quick reference.

Espressotec Sales & Service
แคนาดา
มากกว่า 1 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 10 พฤศจิกายน 2022

Hi there! Thanks so much for this feedback. We're thrilled to hear you are enjoying our product and that our support team has been helpful along the way. We're constantly looking for ways to make our product even easier to use, and a pop up is a great suggestion. I'll be sure to pass that idea along to the team. In the meantime, please be sure to utilize our Help Docs site and if you're still having trouble, you can of course reach out for additional guidance. Thank you again for taking the time to share your experience with us!

12 กันยายน 2023

ShipperHQ has the necessary tools to tackle any shipping task in shopify. IF you don't know how to pull it off, wonderful customer support, backed by a capable technical team, will be able to help you out.

Be confident that you will have the support you need.

TRX Training - United States
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 7 พฤศจิกายน 2023

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback. Our dedicated customer support team is always on standby to assist you and ensure that you have the necessary support.

7 กุมภาพันธ์ 2024

This shipping logic is a great solution for our brand that sells multiple verticals with various sizes and weights. Ryan was a big help to find the right package to support our needs.

MUJI USA
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 8 กุมภาพันธ์ 2024

Thanks for the stellar review! We love to hear we have got your shipping needs covered, especially with top-notch support. We are here for you every step of the way.

แก้ไขเมื่อ 10 กันยายน 2019

ShipperHQ has enabled us to offer dynamic shipping options with automated ease! The team was very helpful in setting us up, and its been a great tool to work with since then! We've enjoyed this app!

PerfectlyFree
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
29 กุมภาพันธ์ 2024

Have been using Shipper HQ for over 8 years now. We couldn't run our business without it. It has lots of features, and can require some help in setting things up, but the Shipper HQ team are always happy to assist. The support provided by the HQ team is outstanding.

Northwest Guitars
สหราชอาณาจักร
มากกว่า 1 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 1 มีนาคม 2024

Wow, eight years and still going strong – that's fantastic to hear! Thank you for your loyalty and kind words. We're thrilled to be a key part of your success.

14 ตุลาคม 2022

Lewis Kennedy from Support was such a fantastic help and crucial in fixing our shipping rate errors, he figured out what the problem was (not ShipperHQs problem either) and showed me step by step his process of what is causing the issue and how to solve it. Not just a great asset for ShipperHQ but Lewis is a great human, always willing to help me and doing it with the most positive attitude, it really goes a long way as I NEVER leave reviews, so that is saying something. All the best Lewis and thank you again mate!

The Surfboard Warehouse NZ
นิวซีแลนด์
มากกว่า 1 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 14 ตุลาคม 2022

Hi there! Thanks so much for sharing your experience with us. We're lucky to have Lewis on our team and are thrilled to hear that he took such good care of you. We appreciate the kind words and will be sure to pass them along. Thank you for this incredible feedback!

8 กันยายน 2023

We've been using ShipperHQ for years, first with Magento and now Shopify. It handles our oddball shipping requirements smoothly, and the ability to test rates has made troubleshooting easy.
We've needed almost no technical support with the Shopify app, but when we needed it for Magento the ShipperHQ team was very helpful and responsive. It's one of the few must-have apps for our store.

Flyin' Miata
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
ShipperHQ ตอบแล้ว 7 พฤศจิกายน 2023

We're thrilled that you've been a long-time user of ShipperHQ, both on Magento and now Shopify. It's great to hear that our platform can handle your unique shipping requirements seamlessly. We appreciate your continued support and trust in us.