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ShipperHQ has helped us solve a unique problem for our business. We have very heavy products (canvas tents) that need to ship-alone/not combinable. We were never charging enough on our shipping costs - and were losing our shorts in ship fees - before we switched to ShipperHQ. Now we're charging the customers correctly for what they're ordering. What a wonderful thing! :)
We're so glad to hear that ShipperHQ has solved your shipping challenges and helped you accurately charge for your heavy products. Thanks for sharing your success story, and ...
Michael was very helpful in breaking down an issue so I could understand it and fix it! Thank you for your help!
Hi there, thank you for sharing your positive experience with Michael. We're glad to hear that he was able to provide you with the help and support you needed. If there is ...
Before using ShipperHQ we were losing around $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping, and that was causing up charges from our carrier. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products so that we weren’t over or undercharging customers. ...
We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for.
This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping ...
Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.
I agree with what people said here.
This app has a steep, steep learning curve. I was very lost in reading their help docs. The customer service was quite poor. The guy wasn't patient and kept sending me help docs that were not helpful. It is an expensive app but did help me out.
Hey MTN Shop Team,
Thank you for sharing your continued experience with ShipperHQ - and we apologize for falling short. We value your feedback and sincerely appreciate you ...
I've been using ShipperHQ for years. It's great for dimensional shipping. It has saved our customers and my company a tremendous amount of time and money. We get accurate shipping costs through the app.
Thank you for the awesome review! We're happy to have been serving you for years and that ShipperHQ has been able to save you and your customers time and money. We appreciate ...
Great app for live shipping rates. A little slow on loading at checkout sometimes but good for easily integrating UPS and USPS shipping rates on to our website.
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Great product, great support staff. I highly recommend ShipperHQ. They have met all of our shipping needs.
Hi there, thanks for the 5-star review and recommendation! We're thrilled that our product and support staff have met all your shipping needs. It's a pleasure to serve you.
the concept is just great. The way they have their different payment plans is based on the type of support you can receive as customer, which makes that you get a poor experience when wants to upgrade.
Thanks for reaching out, and thank you for your patience with our reply. One of our team members attempted to send you a message late last week, but unfortunately, it looks ...