评论 (62)

整体评分
4.6
每个评分等级的数量
  • 82% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2023年9月8日

We've been using ShipperHQ for years, first with Magento and now Shopify. It handles our oddball shipping requirements smoothly, and the ability to test rates has made troubleshooting easy.
We've needed almost no technical support with the Shopify app, but when we needed it for Magento the ShipperHQ team was very helpful and responsive. It's one of the few must-have apps for our store.

Flyin' Miata
美国
大约1年 人在使用应用
ShipperHQ已回复 2023年11月7日

We're thrilled that you've been a long-time user of ShipperHQ, both on Magento and now Shopify. It's great to hear that our platform can handle your unique shipping requirements seamlessly. We appreciate your continued support and trust in us.

2021年11月5日

Great app with tons of custom features which gives you a lot of flexibility with shipping options. Excellent customer support too.

Liberty Safe
美国
大约1年 人在使用应用
ShipperHQ已回复 2021年11月15日

Hi there! We’re so happy to hear that our suite of features helped create a solution that suits the shipping goals unique to your business and customers. Thank you for your feedback!

2019年9月19日

Shipper HQ has been awesome. We have quite a few complex rules for oversize items, geographically restricted vendors, and needed custom rates for a courier. The level of customization we achieve for displaying shipping options at checkout has been exactly what we needed. Whenever we need to adjust dimensional or courier rules the process is simple and quick. Customer service is top-notch as well. Overall we have no complaints.

The Hockey Shop Source For Sports
加拿大
大约1年 人在使用应用
2023年3月1日

Very Good app when it comes to solving complex issues of shipping, was able to use the meta fields for oversized shipping, point-to-point documentation, and great customer support. The delivery date and time features are just amazing to use in checkout.

Umbra Canada
加拿大
大约1年 人在使用应用
ShipperHQ已回复 2023年3月1日

Hi there, thanks for sharing your experience with us and for being such an awesome customer! We know shipping can be tricky and we're so glad ShipperHQ could help simplify the process and help you overcome your complex shipping challenges. We appreciate the kind words and will be sure to pass them along. Thanks again!

2023年2月28日

Was easy to set up and customize based on our store's needs. Always had great customer service when we had any questions. The delivery date & time additional feature was also a great bonus!!

Umbra
美国
大约1年 人在使用应用
ShipperHQ已回复 2023年3月1日

Hi there, thanks for the review! It's great to hear that you had a smooth setup experience and that our customer service team was able to assist you along the way. The delivery date and time feature is a favorite of ours too, and we're so glad you're enjoying it. Thank you again for the kind feedback!

2021年11月9日

We have been using Shipper HQ for around 7 months and we are very happy with the platform and their support team. We have a complex setup on Shopify (multiple stores, multiple fulfillment countries, etc.) and Shipper HQ has made it possible to not only handle product rating for all of our scenarios, but they have also allowed us to consolidate our entire admin and manage everything centrally. This has been a key tool for us to be able to manage shipping across 15+ stores. Their technical support team has been very responsive to any concerns we have had and have been available to walk us through the most complicated aspects of our specific setup. We would highly recommend Shipper HQ for any rating needs that can't be handled by Shopify natively.

The CBP Store
美国
12个月 人在使用应用
ShipperHQ已回复 2021年11月15日

Hi there! Thank you for this incredible feedback. Helping craft a shipping strategy unique to your business is what we’re all about, and we’re happy to hear that our product and team of Shipping Technicians helped you manage your complex set up on Shopify.

2021年11月17日

ShipperHQ has a great app with the functionality our store needs PLUS an incredible customer service and support staff! They have walked us through some challenges we faced when switching shipping providers and made sure that everything was worked out all the way through the process. Martin has gone above and beyond for us and we are very thankful to be working with him and the ShipperHQ team!

White Oak Pastures
美国
11个月 人在使用应用
ShipperHQ已回复 2021年11月17日

Thanks for sharing and for being such an awesome customer! We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you.

2019年9月20日

Through its robust carrier rules and segmentation, we have been able to present competitive shipping options that make sense for both our B2B and B2C customers. The date and time feature is a real differentiator in our industry. Technical support and overall customer service has been extremely helpful; both in the initial setup and overcoming technical obstacles. Great app!

Arbor Scientific
美国
9个月 人在使用应用
2023年9月13日

I've used ShipperHQ at multiple companies because of their ability to implement complex shipping logic (both on Shopify and Magento). It's crucial to show our customer the estimated delivery day at checkout, which is dynamically displayed based on MY business's shipping rules (same-day shipping cut off, blackout days, day of the week they order, etc) coupled with the carrier's real-time API. Their support team is very accessible and thorough. They are also open to adding features and functionality to their roadmap with a good use case! I could NOT do ecommerce without ShipperHQ.

FullWell
美国
8个月 人在使用应用
ShipperHQ已回复 2023年11月7日

Thanks for the awesome review! We're glad that ShipperHQ's shipping logic has been beneficial to your ecommerce operations. We appreciate your ongoing trust and support in ShipperHQ!

2021年11月15日

We're just getting up and rolling with ShipperHQ, but have been very impressed so far. The team has been extremely helpful in setting up our integration and working through our shipping rules that can be pretty complicated. We ship goods ranging from the size of a dime up to truckloads of greenhouse frames, so calculating shipping has always been an issue. We're looking forward to solving that with ShipperHQ! Plus, we'll finally be able to offer freight quotes during checkout, something we haven't been able to do up to this point.

Grower's Solution
美国
6个月 人在使用应用
ShipperHQ已回复 2021年11月15日

Hi there, We are so thrilled that our team of Shipping Technicians facilitated a smooth integration and enabled your team to utilize our Shipping Rules and LTL Freight features! Thank you for the positive feedback!