评论 (63)

整体评分
4.5
每个评分等级的数量
  • 83% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2024年7月28日

Do not trust - they avoid cancelling your subscription despite following their cancellation procedure.

I tried subscribing to ShippeHQ for my store which wasn't suitable for us. We claimed the 15 day trial and almost immediately tried cancelling by contacting the app's support to cancel the plan, as per their instructions for their app.

Anthony Cantabrana advised I should fill out a form here

( ...

DecoPV
英国
大约2个月 人在使用应用
ShipperHQ已回复 2024年8月5日

We really messed up, and we’re genuinely sorry about that. We understand how frustrating this must be. Here’s what happened: You should’ve received confirmation that we got ...

2022年3月29日

the concept is just great. The way they have their different payment plans is based on the type of support you can receive as customer, which makes that you get a poor experience when wants to upgrade.

AFP | Aseptic Fruit Purees
美国
大约3年 人在使用应用
ShipperHQ已回复 2022年3月31日

Thanks for reaching out, and thank you for your patience with our reply. One of our team members attempted to send you a message late last week, but unfortunately, it looks ...

2022年3月10日

This app has so much possibility and the customer support is great but core concepts are missing and the development team is non existent.

AmericanBubbleBoy
美国
7个月 人在使用应用
2020年1月14日

Has great features. But none of them fully work for shopify. And support team has nothing but excuses. Appointment feature wont work, none of the advanced features. It basically will quote customer then that information is gone. Not posted anywhere, no traceability at all.

Garagistic
美国
2个月 人在使用应用
ShipperHQ已回复 2020年1月17日

Hey Garagistic Team,

Quentin here, thank you for the honest review. There are definitely pieces of ShipperHQ that we can't wait to bring over to Shopify, and we're working ...

编辑时间:2021年4月28日

This app has a steep, steep learning curve, that should have been my first sign that this app was just a bad idea and not well thought out from the start! Spent hours configuring it, and used it for about 1 week before the problems started resulting in 2 instances of lost revenue which is not okay. If you have Google channel with with automatic shipping for your Product feed settings, beware! ...

Bar & Cocoa
美国
大约1个月 人在使用应用
ShipperHQ已回复 2021年6月15日

Hey Bar & Cocoa Team,

Thank you for taking the time to provide us this valuable feedback and I apologize that your experience has been frustrating. We take customer ...

2020年8月3日

I wouldnt give this app even one star, I didnt even use the stupud app once and got charged 100.00. Im turning them into consumer protection for robbing me its a scam.

Cowlitz-Cleaners
美国
大约1个月 人在使用应用
ShipperHQ已回复 2020年12月14日

We're sorry to hear about the billing headache and please know that in the future if you uninstall the ShipperHQ app before your 30-day free trial ends, you will not be ...

2021年2月22日

Poor customer support. I downloaded the app to try and it wouldn't allow me to log in. It just kept redirecting me to their homepage. I contacted support and was unable to test it out that day. Now that I am able to dedicate some time and try it again my trial (that didn't even last close to the 30 days advertised) no longer works and they expect me to start paying to get into the app for the ...

SMOKEA®
美国
12天 人在使用应用
ShipperHQ已回复 2021年2月25日

We’re truly sorry to hear about your frustrating experience with your trial, and that you didn't have a chance to properly try out ShipperHQ. One of our Account Managers, ...