ShipperHQ: All‑In‑One Solution

ShipperHQ: All‑In‑One Solution

Pricing
From $75/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.6 (62)
Developer
ShipperHQ

Increase Conversions at Checkout with Customized Shipping Rates, Local Pickup & Delivery Options

ShipperHQ is a simple, reliable shipping solution at checkout. Save money & avoid confusion by offering accurate, real-time carrier-calculated shipping rates. Give the convenience of in-store pickup options. Motivate shoppers to increase their cart value with a free shipping minimum & create urgency with a shipping deadline. You set the shipping, delivery, & pickup rules, and the shopper gets transparency during the shipping process. *Available for Shopify Advanced & Plus subscriptions.*

ShipperHQ is a simple, reliable shipping solution at checkout. Save money & avoid confusion by offering accurate, real-time carrier-calculated shipping rates. Give the convenience of in-store pickup options. Motivate shoppers to increase their cart value with a free shipping minimum & create urgency with a shipping deadline. You set the shipping, delivery, & pickup rules, and the shopper gets transparency during the shipping process. *Available for Shopify Advanced & Plus subscriptions.* more
  • Real-Time Live Rates: Choose from 50+ carriers worldwide, including LTL freight
  • Accurate Shipping Costs: Based on weight, dimensions, and box-packing rules
  • Delivery Date & Time: Set blackout dates, & max times in transit for perishables
  • In-Store Pickup & Curbside: Display all pickup locations with advanced rules
  • Multi-Origin Shipping: Set up custom rules that dictate where items ship from
Highlights
Works with the latest themes

Languages

English

Works with

Checkout, UPS, DHL, FedEx, USPS, ShipStation, Kuehne + Nagel

Rate calculation

Flat fee, Carrier-based, Customer-based, Dimension-based, Distance-based, Product-based, Quantity-based, Weight-based, ZIP/post code, Rate blending, Multi-zone, Multi-origin

Customization

PO Box restrictions, Delivery date, Delivery time, Order limits, Rename options, Hide rates, Multi-currency, Custom rules

Pickup options

Curbside, In-store, Multi-location, Date picker, Scheduling

Real-time tracking

Order tracking, Proof of delivery, Tracking pages

Pricing

Essentials

$75 / month

  • 2 Carriers
  • 5 Shipping Rules
  • 1 Advanced Feature
  • 2k/mo Rate Requests
  • Basic Support

15-day free trial

Starter

$200 / month

  • 4 Carriers
  • 30 Shipping Rules
  • 2 Advanced Features
  • 5k/mo Rate Requests
  • Priority support

15-day free trial

Standard

$350 / month

  • 6 Carriers
  • 50 Shipping Rules
  • 3 Advanced Features
  • 10k/mo Rate Requests
  • Priority email/chat/phone support
  • Configuration assistance

15-day free trial

Advanced

$600 / month

  • 8 Carriers
  • 100 Shipping Rules
  • 4 Advanced Features
  • 20k/mo Rate Requests
  • Dedicated Support
  • Configuration assistance

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (62)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 28, 2024

Do not trust - they avoid cancelling your subscription despite following their cancellation procedure.

I tried subscribing to ShippeHQ for my store which wasn't suitable for us. We claimed the 15 day trial and almost immediately tried cancelling by contacting the app's support to cancel the plan, as per their instructions for their app.

Anthony Cantabrana advised I should fill out a form here

(https://docs.shipperhq.com/subscription/#Close_or_Cancel_Subscription)

which directs you to this page

(https://docs.shipperhq.com/cancel-subcription/)

which states "Please contact CustomerSuccess@ShipperHQ.com at least 3 days prior to the next bill date to request cancellation. A team member will reach out to you within one business day to confirm your cancellation."

We followed these instructions and have still been charged. I have emails proving my correspondence.

App in question: ShipperHQ: All-In-One Solution

If you want an app which is a pain to cancel, this is the no.1 winner in my opinion.

DecoPV
United Kingdom
About 2 months using the app
ShipperHQ replied August 5, 2024

We really messed up, and we’re genuinely sorry about that. We understand how frustrating this must be. Here’s what happened: You should’ve received confirmation that we got your cancellation instructions, and we should’ve ensured your account was canceled smoothly. We’re working on improving our processes to prevent this in the future. Thank you for your patience as we get things sorted out.

June 17, 2024

Great app, Jeremy was very helpful in our migration from our previous platform to our new Shopify site.

DeployDepot.ca
Canada
2 months using the app
February 29, 2024

Have been using Shipper HQ for over 8 years now. We couldn't run our business without it. It has lots of features, and can require some help in setting things up, but the Shipper HQ team are always happy to assist. The support provided by the HQ team is outstanding.

Northwest Guitars
United Kingdom
Over 1 year using the app
ShipperHQ replied March 1, 2024

Wow, eight years and still going strong – that's fantastic to hear! Thank you for your loyalty and kind words. We're thrilled to be a key part of your success.

March 22, 2024

Lots of options for customization, and an easy solution for offering shipping options via multiple carriers. Their support team gets things done if you need assistance as well. Thanks ShipperHQ for helping us get things all sorted out as we move over to Shopify!

Tucker® USA
United States
About 2 months using the app
ShipperHQ replied March 26, 2024

Thank you for the positive feedback! We're thrilled to hear you're enjoying ShipperHQ on Shopify. Your success is what motivates us! Looking forward to supporting your shipping journey.

February 23, 2024

ShipperHQ is a game-changer for e-commerce businesses. Its user-friendly interface and robust features make shipping management a breeze. With ShipperHQ, merchants can easily customize shipping rates, options, and delivery methods to fit their specific needs. From calculating real-time shipping costs to offering discounts and promotions, ShipperHQ streamlines the entire shipping process, enhancing customer satisfaction and boosting sales. Its reliability and efficiency make it a top choice for e-commerce ventures of all sizes. If you want hassle-free shipping solutions, ShipperHQ is the way to go!

George Stone Crab
United States
About 3 years using the app
ShipperHQ replied February 27, 2024

Thank you for your fantastic review! It's rewarding to know ShipperHQ is streamlining your shipping process. Let us know how we can continue to support your e-commerce journey.

Support

ShipperHQ can answer any questions you have about ShipperHQ: All‑In‑One Solution.

Developer

ShipperHQ

15511 Hwy 71, Suite 110 #116, Bee Cave, TX, 78738, US

Launched

September 6, 2019

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