ShipperHQ: All‑In‑One Solution

ShipperHQ: All‑In‑One Solution

Pricing
From $75/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.6 (62)
Developer
ShipperHQ

Increase Conversions at Checkout with Customized Shipping Rates, Local Pickup & Delivery Options

ShipperHQ is a simple, reliable shipping solution at checkout. Save money & avoid confusion by offering accurate, real-time carrier-calculated shipping rates. Give the convenience of in-store pickup options. Motivate shoppers to increase their cart value with a free shipping minimum & create urgency with a shipping deadline. You set the shipping, delivery, & pickup rules, and the shopper gets transparency during the shipping process. *Available for Shopify Advanced & Plus subscriptions.*

ShipperHQ is a simple, reliable shipping solution at checkout. Save money & avoid confusion by offering accurate, real-time carrier-calculated shipping rates. Give the convenience of in-store pickup options. Motivate shoppers to increase their cart value with a free shipping minimum & create urgency with a shipping deadline. You set the shipping, delivery, & pickup rules, and the shopper gets transparency during the shipping process. *Available for Shopify Advanced & Plus subscriptions.* more
  • Real-Time Live Rates: Choose from 50+ carriers worldwide, including LTL freight
  • Accurate Shipping Costs: Based on weight, dimensions, and box-packing rules
  • Delivery Date & Time: Set blackout dates, & max times in transit for perishables
  • In-Store Pickup & Curbside: Display all pickup locations with advanced rules
  • Multi-Origin Shipping: Set up custom rules that dictate where items ship from
Highlights
Works with the latest themes

Languages

English

Works with

Checkout, Customer accounts, UPS, DHL, FedEx, USPS, ShipStation, Kuehne + Nagel

Pricing

Essentials

$75 / month

  • 2 Carriers
  • 5 Shipping Rules
  • 1 Advanced Feature
  • 2k/mo Rate Requests
  • Basic Support

15-day free trial

Starter

$200 / month

  • 4 Carriers
  • 30 Shipping Rules
  • 2 Advanced Features
  • 5k/mo Rate Requests
  • Priority support

15-day free trial

Standard

$350 / month

  • 6 Carriers
  • 50 Shipping Rules
  • 3 Advanced Features
  • 10k/mo Rate Requests
  • Priority email/chat/phone support
  • Configuration assistance

15-day free trial

Advanced

$600 / month

  • 8 Carriers
  • 100 Shipping Rules
  • 4 Advanced Features
  • 20k/mo Rate Requests
  • Dedicated Support
  • Configuration assistance

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (62)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 28, 2024

Do not trust - they avoid cancelling your subscription despite following their cancellation procedure.

I tried subscribing to ShippeHQ for my store which wasn't suitable for us. We claimed the 15 day trial and almost immediately tried cancelling by contacting the app's support to cancel the plan, as per their instructions for their app.

Anthony Cantabrana advised I should fill out a form here

(https://docs.shipperhq.com/subscription/#Close_or_Cancel_Subscription)

which directs you to this page

(https://docs.shipperhq.com/cancel-subcription/)

which states "Please contact CustomerSuccess@ShipperHQ.com at least 3 days prior to the next bill date to request cancellation. A team member will reach out to you within one business day to confirm your cancellation."

We followed these instructions and have still been charged. I have emails proving my correspondence.

App in question: ShipperHQ: All-In-One Solution

If you want an app which is a pain to cancel, this is the no.1 winner in my opinion.

DecoPV
United Kingdom
About 2 months using the app
ShipperHQ replied August 5, 2024

We really messed up, and we’re genuinely sorry about that. We understand how frustrating this must be. Here’s what happened: You should’ve received confirmation that we got your cancellation instructions, and we should’ve ensured your account was canceled smoothly. We’re working on improving our processes to prevent this in the future. Thank you for your patience as we get things sorted out.

June 17, 2024

Great app, Jeremy was very helpful in our migration from our previous platform to our new Shopify site.

DeployDepot.ca
Canada
2 months using the app
January 7, 2021

We've been using ShipperHQ for over 4 years, they are instrumental to our website and provide us a series of complex shipping rules so that we may provide fast and accurate shipping rates and services to our customers. Additionally the ShipperHQ team is a delight to work with, top class in every way!

International Military Antiques
United States
About 7 years using the app
January 23, 2023

Michael was very helpful in breaking down an issue so I could understand it and fix it! Thank you for your help!

Coffee Hit
United Kingdom
Over 5 years using the app
ShipperHQ replied January 23, 2023

Hi there, thank you for sharing your positive experience with Michael. We're glad to hear that he was able to provide you with the help and support you needed. If there is anything else we can do for you, please don't hesitate to reach out. We're always here to help!

January 24, 2024

This app is the best for shipping logic. Our Shopify store has over 3000 SKUs to manage. Of all the apps we use the support received from ShipperHQ is above the rest. Most problems are resolved on the same day. The support team lives and breathes shipping, and is always on top of it. Thank you!

Grow Organic
United States
Almost 5 years using the app
ShipperHQ replied January 26, 2024

We're thrilled to hear that ShipperHQ is making a significant difference in managing your extensive Shopify inventory! Our dedicated support team is always here to ensure your shipping needs are met swiftly and expertly - thank you for your fantastic review!

Support

ShipperHQ can answer any questions you have about ShipperHQ: All‑In‑One Solution.

Developer

ShipperHQ

15511 Hwy 71, Suite 110 #116, Bee Cave, TX, 78738, US

Launched

September 6, 2019

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