리뷰 (31)
상세 검색
-
평점별
awesome support as my queries got resolved with in few minute of texting and team is going out of way to help us out with custom requirement.
Hello,
this Zipprover is the best ZIP Code Checker in the Shopify Store. The support is great and if you have any problems, they will help you in the chat.
Thanks for taking time to write about our app/service. 🙏
We put customer experience and satisfaction as our priority, and your review stating Zipprover as best ZIP Code checker app in the app store reaffirms the hard work we put in every day.
Please don't hesitate to contact for any future help.
Good luck with sales 👍
Small business owner here. This app was so easy to install! Their design is outstanding! Usually 3rd party apps are clunky and they don't blend well with custom websites' themes. Zipprover felt like it belonged to our theme. Perfect integration and outstanding live chat customer service. Not the one you have to wait 1 day to get a reply. Good job guys!
The team was really helpful to make some custom changes for us. They moved the app just above the 'add to cart' button in the product page and also put some restriction on customers from unserviceable areas to make a purchase. Thank you Zipprover!
Found this app after searching quite a bit for our specific need. Easy to install and the the app developers have been very helpful and proactive in guiding us, as well as making the customisations that would work for us perfectly. Thank you!
Great app you can use to show customers what postcodes are provided with free shipping. Professional design
App does exactly what it says. I can inform my customers if we cannot deliver to them! Plus the customer service is incredible! Live chat and if there are any changes I require they sort it out for you! Brilliant!! Thank you!
I've been trying to contact support for weeks and this week the app stopped working, I can't edit anything, we have customers from new areas that we want to add to the list of zip codes but the app doesn't work. We are losing customers!
We're really sorry to hear of the difficulties you've had with our app.
This definitely doesn't sound like the service we try to provide to our merchants.
As you can see on other reviews, we are known for taking ownership and caring deeply about our merchants.
It was an uncommon instance from our hosting service provider.
We tried contacting you multiple times after this instance, we got bounced email from sugerencias@alacenademonica.com.
We tried other two emails as well, we didn't hear back. Probably they too not delivered/in contact?
Hopefully you can read here this after months of our email follow up.
Our apologies again for the inconvenience caused 😞.
We can't fix the past but we would love to make things right if you give us another chance.
I'm still in my free trial period but so far this app is doing everything it needs to do. The support in getting set up is great. The bubble at the bottom that allows users to pull up the zip checker on their own was originally overlapping with my Shopify inbox bubble, but I was able to move Shopify inbox to the left and now they sit perfectly together in the site. I recommend this one for sure! It was the only one I could find that allows a user to check their zip before they get to the product and cart pages, which is what I needed. You don't want to be filling your cart and then realizing the company doesn't ship to you. Well done shopsappers!
We have a big ticket product which we only deliver ourselves - so it's important for our customers to find out if we can deliver to them. This app was just what I was looking for. And when I needed a little bit of a tweak to it, customer support got it done in minutes. Great to work with and an excellent app.
Thank you so much for detailed review 😍. Tailoring the app to business needs and as per theme is our specialty and we are happy that we could able to help you. I'll pass on the review to the respective support agent.💖💖💖
Good luck with sales ✌️