Omtaler (54)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 13. april 2021

Great support ! by chat and by meeting , also the application has a very friendly use.
Nevertheless after making the first purchase they lack of response in terms of support.

Ayo tu mercado local.
Mexico
2 måneder bruker appen
Shop Sappers svarte 2. mars 2021

Thank you for the great, short and sweet review.
Your review is surely helpful and shows lots of love 💖💖💖
Don't hesitate to contact us for any support.

Good Luck with sales 👍

5. januar 2022

The app literally saved my whole store, and helped me open a different kind of revenue stream. Really helped me a lot!!

oatmlkindia
India
Rundt 1 måned bruker appen
26. januar 2021

This Zip code checker application is very Good. I recommend to install this application, coz they have excellent support team and superb application.

Celebrate City
India
Rundt 1 måned bruker appen
24. september 2021

I've been trying to contact support for weeks and this week the app stopped working, I can't edit anything, we have customers from new areas that we want to add to the list of zip codes but the app doesn't work. We are losing customers!

Alacena de Mónica
Mexico
30 dager bruker appen
Shop Sappers svarte 19. januar 2022

We're really sorry to hear of the difficulties you've had with our app.
This definitely doesn't sound like the service we try to provide to our merchants.
As you can see on other reviews, we are known for taking ownership and caring deeply about our merchants.

It was an uncommon instance from our hosting service provider.

We tried contacting you multiple times after this instance, we got bounced email from sugerencias@alacenademonica.com.
We tried other two emails as well, we didn't hear back. Probably they too not delivered/in contact?
Hopefully you can read here this after months of our email follow up.

Our apologies again for the inconvenience caused 😞.
We can't fix the past but we would love to make things right if you give us another chance.

29. september 2020

I used the app to help me mark the exact zip codes for my delivery locations due the corona virus pandemic happening at the moment. And the best part was their support service cause they reply ryt away and tailor the app to your specific needs. i love this app.

Alleram
Uganda
22 dager bruker appen
Shop Sappers svarte 29. september 2020

Thanks for taking 2 min to write about our app/service. We are happy ❤️ that we were able to tailor the app according to your needs.

Don't hesitate to contact us for any issues/support needed in future.
Good luck with sales 👍

7. februar 2022

It was a great experience and the technical support was super good. They were able to help us with some customizations so that everything would be perfect.

Green Tomato
USA
21 dager bruker appen
27. desember 2020

We have a big ticket product which we only deliver ourselves - so it's important for our customers to find out if we can deliver to them. This app was just what I was looking for. And when I needed a little bit of a tweak to it, customer support got it done in minutes. Great to work with and an excellent app.

Heartstone Farm
USA
16 dager bruker appen
Shop Sappers svarte 27. desember 2020

Thank you so much for detailed review 😍. Tailoring the app to business needs and as per theme is our specialty and we are happy that we could able to help you. I'll pass on the review to the respective support agent.💖💖💖

Good luck with sales ✌️

28. november 2020

Very helpful and easy to navigate app for non tech savy people, The support team guides you through with all the processes. Also charges are Reasonable with a week's free trail

shop.innisfreeindia
India
16 dager bruker appen
8. november 2021

This app worked perfectly for our site and I highly recommend them! There are no limits to how many zip codes you can add to validate against, which was perfect since we have a massive list... The customer support is amazing also! We reached out to support for a specific issue and they made in-app changes to the code that suited our specific Shopify cart functionality. They also added in some custom code that I requested without any hesitation. Super accommodating and 10/10 would recommend :)

Brothers Gerard Baking Co.
USA
10 dager bruker appen
3. desember 2021

Support is very responsive and developer-friendly, meaning you can ask several technical questions and they can help you. Very pleased with the results!

basegreens
USA
9 dager bruker appen