Recenzje (52)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
7 luty 2022

It was a great experience and the technical support was super good. They were able to help us with some customizations so that everything would be perfect.

Green Tomato
Stany Zjednoczone
21 dni korzystania z aplikacji
27 grudzień 2020

We have a big ticket product which we only deliver ourselves - so it's important for our customers to find out if we can deliver to them. This app was just what I was looking for. And when I needed a little bit of a tweak to it, customer support got it done in minutes. Great to work with and an excellent app.

Heartstone Farm
Stany Zjednoczone
16 dni korzystania z aplikacji
Shop Sappers odpowiedział(a) 27 grudzień 2020

Thank you so much for detailed review 😍. Tailoring the app to business needs and as per theme is our specialty and we are happy that we could able to help you. I'll pass on the review to the respective support agent.💖💖💖

Good luck with sales ✌️

28 listopad 2020

Very helpful and easy to navigate app for non tech savy people, The support team guides you through with all the processes. Also charges are Reasonable with a week's free trail

shop.innisfreeindia
Indie
16 dni korzystania z aplikacji
8 listopad 2021

This app worked perfectly for our site and I highly recommend them! There are no limits to how many zip codes you can add to validate against, which was perfect since we have a massive list... The customer support is amazing also! We reached out to support for a specific issue and they made in-app changes to the code that suited our specific Shopify cart functionality. They also added in some custom code that I requested without any hesitation. Super accommodating and 10/10 would recommend :)

Brothers Gerard Baking Co.
Stany Zjednoczone
10 dni korzystania z aplikacji
3 grudzień 2021

Support is very responsive and developer-friendly, meaning you can ask several technical questions and they can help you. Very pleased with the results!

basegreens
Stany Zjednoczone
9 dni korzystania z aplikacji
26 listopad 2020

Found this app after searching quite a bit for our specific need. Easy to install and the the app developers have been very helpful and proactive in guiding us, as well as making the customisations that would work for us perfectly. Thank you!

Be Thoughtful - A byFaith Trading Enterprise
Indie
5 dni korzystania z aplikacji
Edytowano 13 kwiecień 2021

Great support ! by chat and by meeting , also the application has a very friendly use.
Nevertheless after making the first purchase they lack of response in terms of support.

Ayo tu mercado local.
Meksyk
2 miesiące korzystania z aplikacji
Shop Sappers odpowiedział(a) 2 marzec 2021

Thank you for the great, short and sweet review.
Your review is surely helpful and shows lots of love 💖💖💖
Don't hesitate to contact us for any support.

Good Luck with sales 👍

19 sierpień 2020

App does exactly what it says. I can inform my customers if we cannot deliver to them! Plus the customer service is incredible! Live chat and if there are any changes I require they sort it out for you! Brilliant!! Thank you!

Roebridge Foods
Wielka Brytania
1 dzień korzystania z aplikacji
29 październik 2021

I'm still in my free trial period but so far this app is doing everything it needs to do. The support in getting set up is great. The bubble at the bottom that allows users to pull up the zip checker on their own was originally overlapping with my Shopify inbox bubble, but I was able to move Shopify inbox to the left and now they sit perfectly together in the site. I recommend this one for sure! It was the only one I could find that allows a user to check their zip before they get to the product and cart pages, which is what I needed. You don't want to be filling your cart and then realizing the company doesn't ship to you. Well done shopsappers!

Mary's Muffins Oakville
Kanada
1 dzień korzystania z aplikacji
24 wrzesień 2021

I've been trying to contact support for weeks and this week the app stopped working, I can't edit anything, we have customers from new areas that we want to add to the list of zip codes but the app doesn't work. We are losing customers!

Alacena de Mónica
Meksyk
30 dni korzystania z aplikacji
Shop Sappers odpowiedział(a) 19 styczeń 2022

We're really sorry to hear of the difficulties you've had with our app.
This definitely doesn't sound like the service we try to provide to our merchants.
As you can see on other reviews, we are known for taking ownership and caring deeply about our merchants.

It was an uncommon instance from our hosting service provider.

We tried contacting you multiple times after this instance, we got bounced email from sugerencias@alacenademonica.com.
We tried other two emails as well, we didn't hear back. Probably they too not delivered/in contact?
Hopefully you can read here this after months of our email follow up.

Our apologies again for the inconvenience caused 😞.
We can't fix the past but we would love to make things right if you give us another chance.