評價 (52)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年2月7日

It was a great experience and the technical support was super good. They were able to help us with some customizations so that everything would be perfect.

Green Tomato
美國
使用應用程式 21天
2020年12月27日

We have a big ticket product which we only deliver ourselves - so it's important for our customers to find out if we can deliver to them. This app was just what I was looking for. And when I needed a little bit of a tweak to it, customer support got it done in minutes. Great to work with and an excellent app.

Heartstone Farm
美國
使用應用程式 16天
Shop Sappers 已回覆 2020年12月27日

Thank you so much for detailed review 😍. Tailoring the app to business needs and as per theme is our specialty and we are happy that we could able to help you. I'll pass on the review to the respective support agent.💖💖💖

Good luck with sales ✌️

2020年11月28日

Very helpful and easy to navigate app for non tech savy people, The support team guides you through with all the processes. Also charges are Reasonable with a week's free trail

shop.innisfreeindia
印度
使用應用程式 16天
2021年11月8日

This app worked perfectly for our site and I highly recommend them! There are no limits to how many zip codes you can add to validate against, which was perfect since we have a massive list... The customer support is amazing also! We reached out to support for a specific issue and they made in-app changes to the code that suited our specific Shopify cart functionality. They also added in some custom code that I requested without any hesitation. Super accommodating and 10/10 would recommend :)

Brothers Gerard Baking Co.
美國
使用應用程式 10天
2021年12月3日

Support is very responsive and developer-friendly, meaning you can ask several technical questions and they can help you. Very pleased with the results!

basegreens
美國
使用應用程式 9天
2020年11月26日

Found this app after searching quite a bit for our specific need. Easy to install and the the app developers have been very helpful and proactive in guiding us, as well as making the customisations that would work for us perfectly. Thank you!

Be Thoughtful - A byFaith Trading Enterprise
印度
使用應用程式 5天
編輯時間:2021年4月13日

Great support ! by chat and by meeting , also the application has a very friendly use.
Nevertheless after making the first purchase they lack of response in terms of support.

Ayo tu mercado local.
墨西哥
使用應用程式 2個月
Shop Sappers 已回覆 2021年3月2日

Thank you for the great, short and sweet review.
Your review is surely helpful and shows lots of love 💖💖💖
Don't hesitate to contact us for any support.

Good Luck with sales 👍

2020年8月19日

App does exactly what it says. I can inform my customers if we cannot deliver to them! Plus the customer service is incredible! Live chat and if there are any changes I require they sort it out for you! Brilliant!! Thank you!

Roebridge Foods
英國
使用應用程式 1天
2021年10月29日

I'm still in my free trial period but so far this app is doing everything it needs to do. The support in getting set up is great. The bubble at the bottom that allows users to pull up the zip checker on their own was originally overlapping with my Shopify inbox bubble, but I was able to move Shopify inbox to the left and now they sit perfectly together in the site. I recommend this one for sure! It was the only one I could find that allows a user to check their zip before they get to the product and cart pages, which is what I needed. You don't want to be filling your cart and then realizing the company doesn't ship to you. Well done shopsappers!

Mary's Muffins Oakville
加拿大
使用應用程式 1天
2021年9月24日

I've been trying to contact support for weeks and this week the app stopped working, I can't edit anything, we have customers from new areas that we want to add to the list of zip codes but the app doesn't work. We are losing customers!

Alacena de Mónica
墨西哥
使用應用程式 30天
Shop Sappers 已回覆 2022年1月19日

We're really sorry to hear of the difficulties you've had with our app.
This definitely doesn't sound like the service we try to provide to our merchants.
As you can see on other reviews, we are known for taking ownership and caring deeply about our merchants.

It was an uncommon instance from our hosting service provider.

We tried contacting you multiple times after this instance, we got bounced email from sugerencias@alacenademonica.com.
We tried other two emails as well, we didn't hear back. Probably they too not delivered/in contact?
Hopefully you can read here this after months of our email follow up.

Our apologies again for the inconvenience caused 😞.
We can't fix the past but we would love to make things right if you give us another chance.