Rezensionen (386)
Anpassen
-
Nach Bewertung
Easy to use, and excellent customer service when help is needed
I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.
A very clever app. I am not very technical, so the brilliant help I received from the developers was amazing. They are available 24/7 and I used WhatsApp and Google Meet to interact with them. Really great guys.
We can't say enough good things about this app and the team behind it. We want to thank Siddharth and the whole technical team for all their support. They answered all our questions and helped us set things with an incredible positive and "can do" attitude!
We are glad to hear that you are a really satisfied customer.
Yes, We always try to achieve the client's requirement and that is our main moto.
Our team is incredibly grateful that you took the time out to leave us a 5-Star review.
I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!
Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!
The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!
Amazing Support and app, have a variation of functionalities, even by updates they manage to fix my problems quick as possible.
All was great with this app. Excellent customer care, Siddharth help me to customize the app. Recommended
Great app and really great support with it. It allows me to do everything i need it to do within the remit of shipping options and i am very happy!
Excellent support, with nothing to much trouble