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Customer service was very patient. Very efficient and patient in resolving issues. Great app to use. functions very well.
Outstanding service from Sid and the team. If you get stuck with any configuration they go above and beyond to get you up and running.
I had tried other apps that were both harder to use and had poorer support.
my store is an electronic jewelry business starting to connect electronics jewelry with tracking to help our store move forward to satisfy customers
good!!!
I would recommend this app. The support is great and speedy. They thoroughly explain answers to my questions and the app offers exactly what we were looking for! Great app.
This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!
I cannot begin to describe the quality of service this app provides. Every time I have had any questions or needed help setting up features, changing features etc I message or email in and the team is so pleasant and almost always resolves my issues immediately. This app is everything I wanted to help my small business with zip code based delivery zones. I’m also able to set different fees based on different cart types. So my whole sale pays one price and local deliveries pay another. If you are on the fence about trying this app I say go for it you won’t be disappointed!
Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.
These guys are really helpful when something does seem to work correctly. The chat is quite responsive and they did a quick zoom call and shared the screen to show me what was wrong. Really happy with the service.
We have been using this app for several years now and to say it exceeds all expectations is an understatement.
The support you get is 1000% the team go out of there way to accommodate anything that is required.