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The BEST customer service. Thank you for all your help. Highly recommend this app!
I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!
Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!
The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!
Plugin did everything we needed, support rocks! Great company and highly recommend!
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know at sid@cirklestudio.co
Amazing Support and app, have a variation of functionalities, even by updates they manage to fix my problems quick as possible.
Excellent support, with nothing to much trouble
All was great with this app. Excellent customer care, Siddharth help me to customize the app. Recommended
Great app and really great support with it. It allows me to do everything i need it to do within the remit of shipping options and i am very happy!
So far so brilliant. I couldn't bother someone so much that I did to Sid while setting up and customising the app. We had specific requirements and this app was best fit to achieve the desired result. There may be apps out there but the exceptional support is what is required to see your clients happy, Sid did just exactly. He went above and beyond to customise the app/theme for me and fixed issues that were completely out of scope for him. Highly skilled! 100% RECOMMENDED to anyone looking for custom shipping options that aren't available on Shopify by default. Thank you Sid & team!
Thank you Sid, Very helpful when i had an issue and was resolved within 5 minutes can't recommend enough. A+++++