Shipping & Delivery ‑ ShipZip , 321 avis
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Customer service very quick and responsive, thank you.
I have booked a call tomorrow to go through the details of how to set this up.
Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.
Great app. Simple to setup and excellent support available. We have zip code based shipping and it was easy to setup the zones, import the zip codes and get the pricing correct on the site.
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!
WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
The support team is very cooperative and fixed all the problems you facing with your shipping method
ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction.
Great Experience with ShipZip
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!
Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!
Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.
Es una App súper completa si necesitas condiciones muy concretas y complicadas para tus envíos. He tenido que probar infinidad de apps hasta encontrarla porque ninguna cubría mis necesidades. Además te ayudan con cualquier problema de forma casi inmediata y si es necesario estudiarán tu caso hasta encontrar una solución y que puedas tener tus tarifas de envío bien configuradas, como me pasó a mí. Sid es increíblemente amable!!
100% recomendable para casos de tarifas de envíos complicados ;)
Thank you for your kind feedback, your words are very much appreciated. Have a great day!
What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected. We look forward to the next time we’re able to serve you again. Have a wonderful day!