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I was having trouble with setting conditions and was going over it for 3 hours and I couldn't get it working. I reached out to their live chat and was instantly catered, in like 1 minute of opening the chat box. Sid helped me resolve this 2-hour issue in 5 minutes! Awesome customer support and they will help you out when you're in a pinch.
We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.
J'ai utilisé cette application et elle est impreccable. L'assistance est parfaite. L'équipe est très réactive même au milieu de la nuit.
je recommande fortement
Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.
I am giving this app. A 5 star rating because of the exceptional service I recieved from the makers of the app. (Siddharth Kevadiya)They completely set everything up for me, and walked me through several times, just to make sure I had a clear understanding.
And in addition to that I had another issue in which shopify was helping with, which we were unable to resolve. However I brought it to Sid's attention and within a few short minutes the issue was resolved. Sid and his team are awesome
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
The support is awesome. Quick and very responsive.
This app helps a lot with the shipping rates.
I could set up the rate by postal code which I was exactly looking for.
Very helpful.
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
customer service is perfect. Fast and efficiency. The logic of the rate setting is reasonable and efficiency, easy to use.
Great customer service, the app is great and works perfectly!!
Sid helped me customize my store and now shipping works just as I dreamed!!
This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!
Best customer service and support I’ve experienced to date with any shopfy app provider. These guys go the extra mile to help resolve any issues. They supported in ways which reduced our workload and improved our user’s shopping experience. They are very technically competent. I would recommend to anyone who has complex shipping requirements based on locations, sizes, different vendors, etc.
Shipzip support team is very superb. They assisted in proving solution that would help our business.