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Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.
I am giving this app. A 5 star rating because of the exceptional service I recieved from the makers of the app. (Siddharth Kevadiya)They completely set everything up for me, and walked me through several times, just to make sure I had a clear understanding.
And in addition to that I had another issue in which shopify was helping with, which we were unable to resolve. However I brought it to Sid's attention and within a few short minutes the issue was resolved. Sid and his team are awesome
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
The support is awesome. Quick and very responsive.
This app helps a lot with the shipping rates.
I could set up the rate by postal code which I was exactly looking for.
Very helpful.
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
customer service is perfect. Fast and efficiency. The logic of the rate setting is reasonable and efficiency, easy to use.
Great customer service, the app is great and works perfectly!!
Sid helped me customize my store and now shipping works just as I dreamed!!
This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!
This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!
Best customer service and support I’ve experienced to date with any shopfy app provider. These guys go the extra mile to help resolve any issues. They supported in ways which reduced our workload and improved our user’s shopping experience. They are very technically competent. I would recommend to anyone who has complex shipping requirements based on locations, sizes, different vendors, etc.
Shipzip support team is very superb. They assisted in proving solution that would help our business.
I wish I had found this app when I first moved to Shopify and lost our functionality to add shipping rates by postcode that we had in Wix. I was in a rush to implement this app prior to moving to a new warehouse, and Sid was amazing on the help chat, and scheduled a call to go through my shipping needs. He even talked through possible scenarios to look out for with the way I had set up the shipping rates. Fantastic support, an awesome app and I am one very grateful customer.