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They was most helpful, and was explained everything slowly and clearly for me to understand and walked me through ever step
This app has helped me with all my postal and delivery dates needs. The team delivers exceptional customer service and always goes above and beyond to help me with any issues I have. I cannot thank them enough
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We will share this with our team to let them know how we are doing.
Excellent service and support, 100% would recommend. They offered personal support to tailor the app to work for our local delivery service and ensure we didn't lose money having to refund orders where we couldn't fulfil the shipping. Superb!
The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Shipping Rates & Delivery date. We look forward to serving you for many years to come!
I installed this app because I needed the ability to provide variable local delivery rates to my customers, based on cart contents and customer tags. I needed to replicate my current state with delivery date and timeslot management as well as configure my desired future state, which included several zones and several variables rates. The support team referred me to their technical Lead, Sid, who created the entire configuration for me in a test theme, worked with me to test and tweak the settings, and was then on hand for every little question as I migrated the theme to production. He supported me almost constantly over a 3 day period, including over the weekend. I've never encountered this level and quality of support before, and I could not be happier with the outcomes provided by the app!
I desperately needed a solution for having one shipping rate across multiple locations. The Shopify team suggested this app and they did not disappoint. It took a bit of work (on their end) to set up but they got it all sorted for my store. Including following up on fixing my international shipping rates. Thanks so much Sid for persevering and getting it sorted just how I needed. Use this app!!
Thank you so much for giving us a chance to serve you. Your words are really magical with 5-star reviews on board.
We have an expert shipping team which always ready to understand the user's concern and fix/update as per the user's request.
Thank you Shopify team for the suggestion to wonderful merchants.
Incredible the support I got for the app! We had very difficult requirements for the app but the support helped me with everything! I have never experienced anything like it. Even when the requirements have changed, the support has helped me very quickly. The app is incredibly good and easy to use and you can do everything you need. THANK YOU VERY MUCH
App is super flexible and is solving us lots of issues give the right service to our clients. Support and customer service is TOP
I've been super impressed with both the app functionality and especially the support received from the team so far. The app works well for us and provides lots of flexibility / options for our complicated shipping rates, and I know they are continuing to improve and evolve the app. The support we've received has been fantastic and they have been willing to make changes, listen to suggestions and help us get our shipping working just right for our store - thank you!
Great App and good price compared to others. Seems very well set up and easy to use and Sid was always on hand and helpful with any queries on their live chat or by email. I would highly recommend this to everyone.