Shipping & Delivery ‑ ShipZip

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

I am absolutely thrilled to write this glowing review for ShipZip, the incredible app that has revolutionized the way our e-commerce store handles shipping rates. This innovative tool has made the entire process seamless, accurate, and hassle-free, significantly improving our customer experience.

From the moment we integrated ShipZip into our system, we instantly noticed the positive impact it had on our operations. Gone are the days of manually calculating shipping rates or dealing with customer complaints about inaccurate quotes. With ShipZip, our customers now enjoy the convenience of obtaining accurate shipping rates effortlessly and automatically.

One of the standout features of ShipZip is its simplicity. The user-friendly interface ensures that anyone, regardless of their technical expertise, can navigate and utilize the app with ease. The setup process was straightforward, and the integration with our e-commerce platform was seamless, saving us valuable time and effort.

The customer support provided by the ShipZip team is exceptional. They have been prompt, knowledgeable, and extremely helpful in assisting us with any queries or concerns. Their dedication to ensuring a smooth experience for their users is evident, and it gives us great peace of mind.

If you're looking to streamline your shipping process and provide your customers with accurate shipping rates, look no further than ShipZip. Trust me, you won't be disappointed!

Excellent service and support, 100% would recommend. They offered personal support to tailor the app to work for our local delivery service and ensure we didn't lose money having to refund orders where we couldn't fulfil the shipping. Superb!

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.

I installed this app because I needed the ability to provide variable local delivery rates to my customers, based on cart contents and customer tags. I needed to replicate my current state with delivery date and timeslot management as well as configure my desired future state, which included several zones and several variables rates. The support team referred me to their technical Lead, Sid, who created the entire configuration for me in a test theme, worked with me to test and tweak the settings, and was then on hand for every little question as I migrated the theme to production. He supported me almost constantly over a 3 day period, including over the weekend. I've never encountered this level and quality of support before, and I could not be happier with the outcomes provided by the app!

I desperately needed a solution for having one shipping rate across multiple locations. The Shopify team suggested this app and they did not disappoint. It took a bit of work (on their end) to set up but they got it all sorted for my store. Including following up on fixing my international shipping rates. Thanks so much Sid for persevering and getting it sorted just how I needed. Use this app!!

Incredible the support I got for the app! We had very difficult requirements for the app but the support helped me with everything! I have never experienced anything like it. Even when the requirements have changed, the support has helped me very quickly. The app is incredibly good and easy to use and you can do everything you need. THANK YOU VERY MUCH

App is super flexible and is solving us lots of issues give the right service to our clients. Support and customer service is TOP

I've been super impressed with both the app functionality and especially the support received from the team so far. The app works well for us and provides lots of flexibility / options for our complicated shipping rates, and I know they are continuing to improve and evolve the app. The support we've received has been fantastic and they have been willing to make changes, listen to suggestions and help us get our shipping working just right for our store - thank you!