Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced customizability, user-friendly interface, and exceptional customer service. It's particularly beneficial for small businesses, offering zip code-based delivery zones and varying fees based on cart types. The app provides unique solutions for multi-origin shipping and integrates smoothly with backend order processing and dispatch systems. It allows for the creation of specific shipping options, delivery times, and pricing, and is the only app that has addressed the issue of Shopify calculating shipping separately for orders from multiple warehouses.

April 17, 2023

Nice customer services and reasonable price, ask the customer a question and they replied quicked and sovle my request very soon, recommanded

Akin Living
Australia
Over 1 year using the app
September 23, 2022

Just started using the app which seems to do everything I need. Team were wonderful and responsive helping us with the install and ensuring we had the right settings for everything we needed across National and Local Shipping and Local Pickup

Brighton Bier
United Kingdom
Over 1 year using the app
Edited May 1, 2023

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs.
Over and above stellar service!

Dolce Cadeaux
Canada
About 1 year using the app
CirkleStudio replied April 11, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

December 2, 2021

This app is highly recommended with excellent support, special mention to Sid who is very approachable and reachable anytime. Well done!

Speedo Philippines
Philippines
About 1 year using the app
August 4, 2022

Support is super helpful, and have helped me with a custom delivery suite for my meal prep business! its easy to use once you understand it like anything. Sid is the beast!

Tinybeetsfood
Australia
About 1 year using the app
Edited August 25, 2022

The app is f a b u l o u s, its very customizable and his developer Sid is, in short, AMAZING. 100% recommended!

LaNewyorkina
United States
About 1 year using the app
June 29, 2022

So great! We messaged in and got a response in seconds, super helpful and the team helped us troubleshoot all our issues and set up all the rates necessary to achieve our end goal. Super awesome!!

thefirstrefresh
Singapore
About 1 year using the app
CirkleStudio replied June 29, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! If you need any other assistance, we are always here for you.

January 19, 2021

This App was a life changer for our small business. We ship perishable products and we are limited to 1-2 days ground shipping. Shopify only allows you to create shipping zones for the entire state.
Shipping Rates by ZipCode helped us creating custom shipping zones within UPS and FedEx Ground reach.
Oh, and their customer service was extremely helpful with set up and database management.

The Pizza Cupcake
United States
About 1 year using the app
May 27, 2022

This App is amazing!!. But more than the app the best feature is the support. I click on the chat and inmediatly recieved support. They went through the all process to set up the app, even they called me to make sure everything was ok...100% recomendable, and I can say I never recommend something is not really good.

EOzzie Electric Vehicles
Australia
About 1 year using the app
CirkleStudio replied May 27, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Might be chances that we are so far from you physically but we are always beside you on live chat.

Need any assistance please do not hesitate to contact. Our team is ready to help.

February 23, 2022

I use this app on a few of the stores I manage for clients. The app is great and offers the same functionality as some other, MUCH more expensive options. I have to add, the backup/support is second to none, Sidd stands out specifically and has assisted in sorting some particularly tricky setups!

Tool Talk
United Kingdom
About 1 year using the app