ShipZip: Shipping & Delivery , 192 reviews
I was having trouble with setting conditions and was going over it for 3 hours and I couldn't get it working. I reached out to their live chat and was instantly catered, in like 1 minute from opening the chat box. Sid helped me resolve this 3-hour issue in 5 minutes! Really awesome customer support and they will definitely help you out when you're in a pinch.
We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.
wow! wow! wow!!! This application is the best thing that ever happened for anyone that uses third party shipping rates. I've been using a different application which was always giving me other explainable issues. I had customers constantly call me with rates and shipping issues which made me lose money and the worst part the customer service was terrible. This app is completely opposite. First off, I must say the customer service is implacable. I had a representative on Skype with me for an hour setting up all the different settings/rates i needed at no extra charge (shout out Sid). This app is amazing. This app does many things. I now deleted 2 paid apps because of this one. HIGHLY RECOMMEND.
We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Great Customer service walking you through every step of the process. Patient and friendly, would recommend to anyone who needs additional shipping rules added to their site.
We appreciate the fantastic review and are glad we could be of a great service. If you have any further needs or questions, please reach out!
Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!
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Great experience, prompt response. Cant recommend highly enough. We got set up and running within a day with helpful support staff (Sid) from Ship Zip hand-holding us along the way. Even after everything has been set up, they respond promptly and if there are any questions or issues they are at it right away. Great service, thank you :)
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.
This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.
Without doubt the best support Ive experienced. All done for two web sites in a matter of hours. Loaded Australian zipcodes, set rates from Australia Post by region (Capital, Metro & Remote) ... and bingo ... works beautifully.
We are so happy that you enjoyed your experience with us! We appreciate the great review. Also we feel really good when we see that our help is make your Bingo. We are always here when you need any help.
Absolutely delighted with the functionality of this app, and the customer support is outstanding.
Sid has been extremely helpful, he understands almost immediately what we're trying to do and trouble shoots to solve any problems with Shopify integration extremely quickly. Highly recommend.
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! We are always here for you.
This app helped us create complex delivery rules for our shopify store. It allows us to apply various conditions based on product tag, meta tag, price difference, customer location and more. The app is not easy to use, but the support team is very helpful. They can answer our questions or problems through online meetings.
We’re thrilled that you were satisfied with our services and app functionality. Your feedback is appreciated, and thank you for recommending us in your review!