Reviews (355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shipping operations and customer satisfaction, noting its ability to customize shipping rates based on various parameters like location and product specifics. It supports complex shipping rules and integrates seamlessly with Shopify, making it ideal for businesses with specialized shipping needs. The app is praised for its reliable performance and exceptional customer support, available 24/7 through multiple channels including WhatsApp and Google Meet. Support personnel, especially Sid, are frequently highlighted for their proactive and efficient service.
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This is brilliant App and staffs are also very helpful!
We could put product type of delivery rate and date. It's really useful.
Customer service very quick and responsive, thank you.
I have booked a call tomorrow to go through the details of how to set this up.
very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again.
I used this app to have custom shipping fees charged to customers who are living off city limits (far off areas) and those who order heavy equipment which requires us to hire big vehicles. Sid helped me to create a custom list and added it to my add to cart page. I can now charge my customers depending on the areas they live as well as based on the weight of the equipment they order. Their customer support service is top notch. :):)
The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!
If only all App providers were this good! Fast response time to any issues, good communications, a great service.
I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.
Very Helpful... Got my shipping rates up and running.. Recommend this app to anyone needing to easily calculate their shipping costs at checkout
Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.
So far, so good! We have simple requirements and it was pretty easy to set up our zones and postcode rules. Had a little glitch and I had instant support from Sid on live chat - super knowledgeable, helpful and personable! Competitive pricing as well. We may more to the next plan when we want to add a little more functionality in...good to have the option! Very impressed with ShipZip.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We are always here for you.