Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced customizability, user-friendly interface, and exceptional customer service. It's particularly beneficial for small businesses, offering zip code-based delivery zones and varying fees based on cart types. The app provides unique solutions for multi-origin shipping and integrates smoothly with backend order processing and dispatch systems. It allows for the creation of specific shipping options, delivery times, and pricing, and is the only app that has addressed the issue of Shopify calculating shipping separately for orders from multiple warehouses.

April 19, 2024

Good app and even better customer service!

App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need.

Customer service are responsive and helpful - recommend this app!

backpackinglight.no
Norway
About 1 year using the app
March 22, 2024

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

catevolution
Australia
About 2 years using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app
January 15, 2024

This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!

Petal Relations
United States
10 months using the app
April 19, 2024

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased.

Thanks Sid

Furnishing Horizon
United Kingdom
About 1 month using the app
April 9, 2024

Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.

Eden Project Shop
United Kingdom
About 2 months using the app
January 30, 2024

We have been using this app for several years now and to say it exceeds all expectations is an understatement.
The support you get is 1000% the team go out of there way to accommodate anything that is required.

RiggingUK
United Kingdom
About 1 year using the app
February 20, 2024

Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.

Dovetail Workwear
United States
4 months using the app
February 20, 2024

The support here is really outstanding.
Our customer had many special requirements, which were implemented quickly and without any problems! Highly recommended plugin.

BBL Beton Shop
Germany
3 months using the app
April 9, 2024

Outstanding service from Sid and the team. If you get stuck with any configuration they go above and beyond to get you up and running.

I had tried other apps that were both harder to use and had poorer support.

Tiles360
United Kingdom
29 days using the app