Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency in Shopify stores. It offers customizable shipping rates based on location, state, and product specifics, which helps in accurate cost calculations and improves customer satisfaction. The app supports complex shipping rules and manages various scenarios like wholesale and local deliveries effectively. Additional features include excluding delivery options by postcode and displaying shipping fees on product pages. The interface is user-friendly and integrates seamlessly with Shopify. The support team is praised for being responsive and helpful, providing personalized assistance and efficient problem-solving through direct interactions such as screen sharing or video calls. Merchants find it a valuable tool for optimizing shipping operations.

September 5, 2024

We used this App to handle our shipping & delivery requirements. We setup the App ourselves, but run into a few problems with it not working quite as expected for some specific scenarios. However, we are very happy with the support we received when we raised the issue with the App development team. They worked through the problem and came up with a solution that met our needs. Thanks for all your help!

SupaHeat Fuels
United Kingdom
2 months using the app
August 4, 2024

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Evergreenery
United Kingdom
Over 1 year using the app
August 18, 2024

Thank you guys for the wonderful experience so far, couple of days into installing and testing. Ankit from their team was helping me out to fix all these issues that I encountered as a result of my theme's design limitation and it resulted in a sub-optimal UX for customers. He helped me fix it all and tested it with me asynch - until I was happy. EXCELLENT. Thank you thank you!!!

Lime Tree Bower
Australia
3 months using the app
July 19, 2024

Fantastic app and even better support who are always on hand to solve any issues that arise.

Thank you

Plants By Post
United Kingdom
Over 1 year using the app
June 28, 2024

I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.

Jokers Costume Mega Store
Australia
About 1 year using the app
August 7, 2024

This shipping app has changed everything! I'm thrilled with the customizations of calculations for shipping rates by zone. We are no longer losing money on shipping and finally able to offer accurate shipping costs for the customer. It took some time to set up but it has been worth it. We use this app for two of our online shops now. Support is wonderful and prompt. I highly recommend the Ship zip app to streamline shipping calculations.

b2b-dryvariety.com
Canada
About 1 month using the app
June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Oye Happy
India
3 months using the app
June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

HOTBIN Composting
United Kingdom
3 months using the app
July 31, 2024

The best customer service of any app I've used. Fast, easy to communicate with and helped to adaptor their app to suit my special needs.

Tyre Bay
Australia
16 days using the app
June 21, 2024

Easy to use, and excellent customer service when help is needed

Room For Two
Australia
Over 1 year using the app