Reseñas (104)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
14 de marzo de 2025

We had a very specific and complex set of shipping requirements for our business, and Aditya went above and beyond to ensure everything was set up perfectly. His expertise, patience, and attention to detail made the entire process smooth and hassle-free.

The ShipMagic app itself is a powerful tool, but what truly sets it apart is the outstanding support provided by Aditya and his team. They took the time to understand our needs, customized the setup accordingly, and ensured everything worked flawlessly.

If you're looking for a robust shipping solution backed by top-notch customer service, I highly recommend this app. Thank you, Aditya, for your dedication and excellent support!

Arbor Garden Solutions
Reino Unido
9 días usando la aplicación
3 de julio de 2025

Set this app up today and 100/100 for customer help and experience, I'm sure this is going to help with all of our complicated shipping needs!

Lecenté
Reino Unido
Alrededor de 4 horas usando la aplicación
7 de agosto de 2024

The ShipMagic team was very available for customer support to get all of our rates and customizations set up. So far, the tool is working well for our B2B shipping needs!

Ursa Major Wholesale
Estados Unidos
8 días usando la aplicación
12 de marzo de 2025

Hervorragender Service & schnelle Hilfe!

Ich hatte große Probleme mit den Versandkosten-Einstellungen und die Einrichtung der App war für mich eine echte Herausforderung. Zum Glück bietet das Team einen herausragenden Support! Ich konnte sofort einen Termin vereinbaren, und der Kundenservice hat mir nicht nur extrem schnell geholfen, sondern auch alles perfekt eingerichtet. So einen Support wünscht man sich bei jeder App! Absolute Empfehlung – 5 Sterne sind eigentlich zu wenig!

LUKO-GYM
Alemania
4 días usando la aplicación
15 de marzo de 2024

This equipment and this application are incredible, from its easy use to its technical support, I really like that they have videos explaining each possible use and that the technical service is very effective.

Este equipo y esta aplicación son increíbles, desde su fácil uso hasta su soporte técnico, me gusta mucho que tengan videos explicando cada uso posible y que el servicio técnico sea muy efectivo.

The Sale Sisters
Estados Unidos
2 días usando la aplicación
5 de julio de 2024

Aditya Malani was very helpful with setup. It has solved our problem with double billing shipping with our 2 locations!

The Sewing House, Inc
Estados Unidos
4 días usando la aplicación
10 de junio de 2024

Aditya was by FAR the most knowledgable and helpful support agent I have ever talked to. He went above and beyond to find a solution to my complex issue.

His support went as far as contacting other 'volume discount' app providers to ask them if their app worked with Shopify's native discounts API to find me an alternative volume discount app to use that would work better than my existing setup.

By the way, this was already after he took the time to diagnose the issue.

As far as the app itself, this is the ONLY shipping app available that is able to exclude certain shipping rules (such as free shipping options) AFTER product discounts are applied. (Our issue was customers getting offered free shipping when their discounted total was under the minimum required for free shipping).

Aditya didn't ask for this review - I demanded that he sent me the review link because his knowledge and commitment to helping find a solution for our niche business was exceptional.

Thank you thank you thank you!

Fixabolt
Reino Unido
4 días usando la aplicación
4 de febrero de 2025

Such helpful customer service, they really work well to come up with a solution for you! Shoutout to Aditya!

DOGHOUSE
Reino Unido
10 meses usando la aplicación
6 de enero de 2025

Helped me resolve my double shipping issues due to shipping from multiple warehouses, and their support was amazing and set up everything for me!

Corporate Snark
Estados Unidos
2 días usando la aplicación
16 de octubre de 2024

Aditya provided excellent customer support and was able to setup my shipping calculator with multiple locations to my specifications.
Highly recommended app with Excellent technical support!

Nightimelover
Australia
1 día usando la aplicación