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This equipment and this application are incredible, from its easy use to its technical support, I really like that they have videos explaining each possible use and that the technical service is very effective.
Este equipo y esta aplicación son increíbles, desde su fácil uso hasta su soporte técnico, me gusta mucho que tengan videos explicando cada uso posible y que el servicio técnico sea muy efectivo.
This app solved the doubling shipping rates with multiple location issue which Shopify has no native solution for that. Saved my life.
Also the support is truly exceptional.
Highly recommend!!
ORIGINAL REVIEW:
I've tried other shipping rate apps and this one works just a good, if not better than all the others. More importantly, Aditya Malani, provides hero level, super human, support. He had me set up and running within 15 minutes. All I had to do was install the app and grant him collaborator access. He took care of the rest after learning my set up needs. I couldn't be happier with the service.
UPDATE 9-7-2023:
I needed to take a minute to inform you all of just how great this app is and how great the service it. I had a unique request for a shipping rate rule. The app wasn't able to handle that request the way it was currently configured. Rather than telling me it wasn't possible, Aditya Malani, once again provided hero level support. In less than 12 hours, he added code to the app that allowed it to integrate the request I had into the system. Everything is working perfectly and fully meets our specific needs. If you are looking a shipping app, look no further. This is the one you need to install and run. From what I've seen, you will not be disappointed. Hero level! Thank you Shipmagic!
Thank you so much! We hope to meet and hopefully go beyond your expectation in the future too.
This app allowed us to set up unique scenarios using custom rates which is exactly what we needed to be able to do. It was easy set up in general, but on top of that, the customer support agent was ready to help immediately and asked the right questions to help me configure my custom rates correctly. They were extremely helpful during set up and really got to know what I was trying to do so we could do it the right way. This app does exactly what we needed, and their customer support couldn't have been more helpful to me. It was incredible service for a great app.
Thank you. We promise to keep delivering exceptional support at all times.
Acabo de agregar la aplicacion y funciona bastante bien, tiene muchas opciones para poder configurar de manera personalizada y a la medida, ademas de que el soporte es excelentemente atento.!!!
ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.
Your kind words are a big source of encouragement for us. Thank you!
This is WOW perfect app with so many features and the exact solution that you are looking for.
It's developed in the line where it resolves your multiple issues in a single process.
I recommended this app for all sellers those facing issues with automation in shipping calculation.
The BIG THANK to Aditya Milani for awesome support.
Thank you so much for your kinds words. We hope to keep meeting and exceeding your expectation in future too.
Wonderful app that can be configured exactly how you need it with multiple rates and methods. The support is amazing, fast, responsive and accurate. They take time to understand your exact need and are pro-active at helping.
We have encountered errors when we have tried to configure a complex rule, but after reaching out, our support request was answered very quickly and with the ideal result.
If you have a complex, or tricky shipping methodology, this app is a must.
MASSIVE recommend
Highly recommend this app. We were looking for an app that can charge delivery on certain products on the site but also varies depending on where it is (using postcodes) and also charges per item. This app does exactly this. the help and support getting the app set up, working, troubleshooted was some of the best customer service i have had. the developer is very good. highly recommend if you need an app to charge based on postcodes and/or charge per item.
This apps offering much more than expected. Exceptional reactivity !!