Avis (87)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
31 octobre 2023

We had a complex shipping requirement for varying items across 7 different zones and 150+ countries. The Aditya was amazing in helping us set this up from start to finish and the only thing we need to do is keep an eye on our base costs. Would 100% recommend, just for the pleasure of dealing with Aditya's amazing support!

Waihi Bush
Nouvelle-Zélande
7 mois d’utilisation de l’application
Speedy Squirrel a répondu 1 novembre 2023

Thank you so much! It was a pleasure interacting with you as well.

10 avril 2024

So far ShipMagic has done what other shipping apps can't do for us when it comes to shipping fees and different locations.
They have set up our entire shipping section (which is complicated) and have been very helpful with fixing any issues that have come up.
I highly recommend them.

Readers Warehouse
Afrique du Sud
Environ un mois d’utilisation de l’application
11 août 2023

This app has worked perfectly! It's the only app I could find that allows us to set up different sized orders and calculate based on the highest level without adding them up. Seriously amazing. The customer service helping me get it all set up was fabulous. Fast and meticulous. Thank you ShipMagic!!!

Yard Card Blvd
États-Unis
6 mois d’utilisation de l’application
Speedy Squirrel a répondu 15 août 2023

Thank you so much for the review. We are glad you found the app useful.

9 novembre 2023

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only).

I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked.

This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly.

(For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.")

Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast.

Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome!

I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

buyzero.de
Allemagne
6 mois d’utilisation de l’application
Speedy Squirrel a répondu 12 novembre 2023

Thanks you so much. We promise to keep providing top-tier customer support always!

1 février 2024

Very helpful and thorough support.

Scandals
Royaume-Uni
4 mois d’utilisation de l’application
1 février 2024

Honestly I couldn't ask for a better app. Straight forward and Aditya was an absolute wizard getting me set up for fixing my multiple location problems. I've never subscribed harder or faster.

Deckmate
États-Unis
4 mois d’utilisation de l’application
17 avril 2024

ShipMagic's shipping calculator is top-notch. Their support team's guidance was invaluable, resolving all my queries swiftly. I'm thoroughly impressed with their service and integration assistance. Highly recommend leaving a positive review for them.

Himalayan
Pakistan
16 jours d’utilisation de l’application
16 octobre 2023

best shipping service, I'm very happy to have met these guys, they were really kind and very smart, I recommend them, very much.

kamiswear
Italie
4 mois d’utilisation de l’application
Speedy Squirrel a répondu 1 novembre 2023

Thanks a ton!

27 décembre 2023

ShipMagic allowed me to create a single shipping rate for products from multiple locations. Now I don't have to charge my customers double shipping. Customer support was incredibly helpful. I was provided with quick and easy instructions. Thank you for your help Aditya!

Meggie Nic
États-Unis
3 mois d’utilisation de l’application
28 février 2024

Solved my multiple shipping location issue.

Mollie Mae Boutique
États-Unis
Environ 2 mois d’utilisation de l’application