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The ShipMagic team was very available for customer support to get all of our rates and customizations set up. So far, the tool is working well for our B2B shipping needs!
Aditya has been so helpful in getting all of our shipping services up and running despite them being mixed and a bit complicated due to the use of both freight carriers and AusPost. They have been accommodating, quick to respond and the app is working perfectly now that we have configured it correctly for the business. Couldn't recommend enough! Thank you Aditya!
This is hands down the top custom live rates app available! The team is fantastic, and their developer will ensure everything is just right for you. This is our second store we integrate with them. Thanks a lot!
Great support in set up, very responsive live chat within the app and lots of useful features.
Best customer service I ever experienced. They helped to completely set up the app with a complicated shipping structure that we wanted. Totally recommended.
Extremely satisfied with the functions and features of the app. A solution I have been looking for a while with double charging. Support is outstanding, quick and on point.
Aditya, took care of EVERYTHING from the offer to the final set up of the app to be sure everything worked fine. we are very glad that he came with a solution! thanks for your time!
No response from support and never on live chat!
Hi,
We actually sent you an email at "sales@giftmoments.co.uk" from "speedysquirrelapps@gmail.com" regarding your query on July 11th. Can you please check your spam folder to see if it landed by chance in there?
Nonetheless, we have sent you another email using a different email address "info@speedysquirrel.xyz" with an update on your query. Please revert to us on that email. We have some clarification questions regarding your feature request. If possible, we will build the feature you require in our app for you.
This app solved every problem our company had with pricing our shipping services. We ship in semi truck load quantities from multiple states to farms all over the country and have always had to invoice for shipping after purchase because it's such a nuanced calculation. The ShipMagic developer worked with us to set up all the rules we need to show a live shipping price in the customer's cart. That is a HUGE win in our industry. Thank you!
I had one of the best customer service experiences ever. Aditya quickly resolved my specific issue, providing immediate responses and fast solutions. I highly recommend this app for its outstanding support.