รีวิว (85)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 98% ของการให้คะแนนคือ 5 ดาว
  • 0% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 18 มิถุนายน 2024

Absolute stellar support. Had to get in touch with the support team for something that was not working properly and got it solved in a few minutes.

Could not recommend more!

First 4 Figures
เกิร์นซีย์
14 วัน ในการใช้แอป
23 เมษายน 2024

This app is truly MAGIC! After searching high and low, we could NOT find a solution to having shipping charges double when multiple items were being fulfilled from different locations. However, Aditya easily fixed this problem and it has been a game changer! He set up custom rules to eliminate the duplicate shipping charges and our lives have been so much easier since installing this app!

Landry Kate
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
13 กันยายน 2024

Great service!

DittUtstyr
นอร์เวย์
ประมาณ 22 ชั่วโมง ในการใช้แอป
29 พฤษภาคม 2024

This app solved the doubling shipping rates with multiple location issue which Shopify has no native solution for that. Saved my life.
Also the support is truly exceptional.
Highly recommend!!

Voo Store
เยอรมนี
1 วัน ในการใช้แอป
23 เมษายน 2024

Shipmagic was able to provide different rates to multiple customer tags, not just based upon the shipping name. We are implementing drop-shipping for the first time and wanted to be sure that our partners still receive their assigned rates when shipping to another address. Other shipping apps were not able to accommodate these requests, but Shipmagic did it all!

The customer service was very helpful and attentive.
Aditya helped to set up our rates and problem-solve a few issues that we were having with our FedEx API. Of course, he doesn't work for FedEx, but he helped walk us through our issue to the best of his ability, in turn resolving it.

I recommend Shipmagic because of their ability to customize rates more effectively than other apps, and because of their impeccable customer service. Thank you for all of your help.

Green Envee
สหรัฐอเมริกา
6 วัน ในการใช้แอป
13 พฤษภาคม 2024

So far, this app has done everything I have needed. It is easy to use and the support is some of the best I have seen. super helpful and a great app.
thank you

EL design
สหรัฐอเมริกา
7 วัน ในการใช้แอป
29 เมษายน 2024

The app does exactly what is supposed too, we are extremely happy with it. The support is top notch, always there to assist. Amazing all together.

Vichy's Art
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
10 มิถุนายน 2024

Fast and easy support - answered my questions right away!

Evolve Fit Wear
สหรัฐอเมริกา
ประมาณ 23 ชั่วโมง ในการใช้แอป
9 พฤศจิกายน 2023

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only).

I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked.

This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly.

(For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.")

Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast.

Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome!

I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

buyzero.de
เยอรมนี
6 เดือน ในการใช้แอป
Speedy Squirrel ตอบแล้ว 12 พฤศจิกายน 2023

Thanks you so much. We promise to keep providing top-tier customer support always!

10 เมษายน 2024

So far ShipMagic has done what other shipping apps can't do for us when it comes to shipping fees and different locations.
They have set up our entire shipping section (which is complicated) and have been very helpful with fixing any issues that have come up.
I highly recommend them.

Readers Warehouse
แอฟริกาใต้
ประมาณ 1 เดือน ในการใช้แอป