評論 (101)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年11月14日

I’ve been struggling with Shopify’s default shipping profiles, I had two hampers (alcohol + non-alcohol) in different profiles and every checkout stacked the two shipping fees. I installed ShipMagic, hoping to find a better solution, and Adiyta from their team truly saved the day.
From the moment I reached out, Adiyta was on the ball. They jumped on a call with me almost immediately, listened carefully as I explained that I needed to stop shipping rates from being doubled for mixed-cart orders. Then, he walked me through how ShipMagic’s “rate blending” can be configured to pick the highest of the two rates instead of summing them, exactly what I needed.
During the call, Adiyta:
Quickly understood my Shopify setup (how I had previously used multiple shipping profiles)
Explained how to configure ShipMagic’s rules based on product tags (I tagged my alcohol products “alcohol”)
Helped me build a blending rule so that if a customer adds both an alcohol hamper and a non-alcohol hamper, they only pay one shipping rate (and it's not the sum of both — just the higher)
Talked me through testing the rules using different shipping addresses (Jersey vs UK mainland)
Stayed patient, answered all my questions, and made sure I was confident with the setup
Since implementing the rule, everything works exactly as intended: a Jersey customer sees the correct rate for alcohol only; a UK customer doesn’t get offered shipping for alcohol; and mixed orders always generate a single, fair rate. No more overcharging.
I can't overstate how much it matters to have an app with fantastic customer support, not just a one-size-fits-all solution, but people who care and actually help you tailor things to your business needs.
If you’re running Shopify and want to get real, reliable control over your shipping logic (especially for restricted or mixed-product orders), ShipMagic with Adiyta’s help is absolutely worth it. Five stars without hesitation.

Maison de Jersey
澤西島
使用應用程式 大約2小時
2025年8月4日

Every. Single. Time. Aditya from Shipmagic pulls through. I cannot tell you how complicated my shipping set-up can get, and he keeps on performing miracles to ensure that my shop runs smoothly! He truly is the BEST! I literally will never go over to another app - the support Aditya has shown has been 100/10 fantastic. I gladly pay the $14 a month - without it, my shop would be chaos as there is no native way to do what ShipMagic does for us. You can't go wrong with this system!

Irrigation Online
南非
使用應用程式 5個月
2025年5月28日

We absolutely love this app – it’s truly a life saver! It allows us to fully customize our shipping settings just the way we want — including setting free shipping thresholds, choosing which products qualify, and more. The support team is also extremely professional and responsive — most of the time we get help instantly without waiting. We’ve tried many apps before, but none of them gave us the flexibility we needed for managing shipping like this one. Highly recommend it to anyone looking for a reliable solution. Huge thumbs up!

New York Tong Ren Tang 纽约同仁堂
美國
使用應用程式 11個月
2025年4月3日

We've been trying to set up customized shipping rates but Shopify's native backend is very limited. That’s when we came across ShipMagic, and it has become a crucial tool for our business. It ensures we're charging customers the most accurate shipping rates based on their purchases. The customer service is outstanding—Aditya, in particular, has been incredibly helpful, providing quick turnaround times and excellent support. We highly recommend this app to anyone looking for more control over their shipping rates!

TASCHEN
德國
使用應用程式 5個月
2025年3月14日

We had a very specific and complex set of shipping requirements for our business, and Aditya went above and beyond to ensure everything was set up perfectly. His expertise, patience, and attention to detail made the entire process smooth and hassle-free.

The ShipMagic app itself is a powerful tool, but what truly sets it apart is the outstanding support provided by Aditya and his team. They took the time to understand our needs, customized the setup accordingly, and ensured everything worked flawlessly.

If you're looking for a robust shipping solution backed by top-notch customer service, I highly recommend this app. Thank you, Aditya, for your dedication and excellent support!

Arbor Garden Solutions
英國
使用應用程式 9天
2025年3月12日

Hervorragender Service & schnelle Hilfe!

Ich hatte große Probleme mit den Versandkosten-Einstellungen und die Einrichtung der App war für mich eine echte Herausforderung. Zum Glück bietet das Team einen herausragenden Support! Ich konnte sofort einen Termin vereinbaren, und der Kundenservice hat mir nicht nur extrem schnell geholfen, sondern auch alles perfekt eingerichtet. So einen Support wünscht man sich bei jeder App! Absolute Empfehlung – 5 Sterne sind eigentlich zu wenig!

LUKO-GYM
德國
使用應用程式 4天
2025年1月24日

I am extremely satisfied with ShipMagic! The app works flawlessly and is easy to set up. What truly sets it apart is the outstanding customer support. They respond quickly and go above and beyond to help with any issue. I've never experienced support as excellent as this. Highly recommend it to anyone looking for a reliable shipping calculator for Shopify!

Contract Flooring
英國
使用應用程式 大約1個月
2024年12月22日

We ran into an issue when we started dual fulfillment from two locations.
Customers were being charged double when products in one order ship from both locations.
Shipmagic has an option to get around the double charge. Thank you shipmagic.

HAL Shoes
美國
使用應用程式 10個月
2024年10月7日

A fantastic app with great capability. Incredibly useful for plugging the gaps that the Shopify shipping capabilities fall short of. We noticed an issue created by a Shopify update launching split shipping. We raised this with the customer service team and they fixed it in their app in about 3 hours. Incredible turn around time. Thank you.

European Heritage
英國
使用應用程式 6個月
2024年8月16日

Excellent app to solve Shopify's shipping profile problems! We needed the app to create different cart scenarios since we have products with multiple shipping dates as well as products that will be shipped together with the first shipment depending what the customer orders. The app works like a charm for this. The customer service is more than we could ask for and they always reply super quickly.

fluwelnl
荷蘭
使用應用程式 2個月