Reviews (107)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing shipping rate accuracy and customization, preventing overcharges, and managing complex shipping scenarios. It's beneficial for businesses with multiple locations and specific needs, offering features like rate blending and tiered shipping. The app is praised for reliability and ease of use, addressing double charges. Customer support is commended for being responsive and knowledgeable, providing quick solutions through live chat and video calls.

May 8, 2025

I needed something that would charge 15% of each item's price. They helped me meet my needs and explained it so thoroughly. It is working perfectly and meets every need we had for our complicated shipping process.

Arkansas Playgrounds LLC
United States
5 months using the app
October 8, 2025

Amazing experience working with Aditya! We have complex shipping rules and unique cases across multiple products and setup was a breeze with his support! Highly recommend!!

Branch
United States
14 days using the app
October 11, 2024

Great high quality app and developer. App works as advertised. Support team is awesome and can help configure your store for success. Highly recommend and loyal customer.

Welsdom
Canada
2 months using the app
January 24, 2025

I am extremely satisfied with ShipMagic! The app works flawlessly and is easy to set up. What truly sets it apart is the outstanding customer support. They respond quickly and go above and beyond to help with any issue. I've never experienced support as excellent as this. Highly recommend it to anyone looking for a reliable shipping calculator for Shopify!

Contract Flooring
United Kingdom
About 1 month using the app
July 23, 2024

Aditya has been so helpful in getting all of our shipping services up and running despite them being mixed and a bit complicated due to the use of both freight carriers and AusPost. They have been accommodating, quick to respond and the app is working perfectly now that we have configured it correctly for the business. Couldn't recommend enough! Thank you Aditya!

emendee
Australia
About 1 month using the app
June 10, 2024

Aditya has been extremely helpful - he took the time to understand our specific needs - we had two video calls to come up with the most effective shipping solution - and they also added a new custom feature that would save us a lot of time. The app is very versatile so you can set it up in different ways depending on what you need. The support has been great, and I would certainly recommend this app and the excellent and friendly support that comes with it.

Shipping can get complicated, so to have confidence in having the right setup in place is really important - so we are very pleased with the outcome!

Decor Sanctuary
United Kingdom
25 days using the app
September 12, 2024

In case you are seeking a customizable shipping application, we highly recommend ShipMagic. The challenges that we encountered in meeting the specific requirements for our business were rather formidable, and we are indebted to Adi and his team for their exceptional support. Their customer service is truly unparalleled, and they diligently addressed all our needs, enabling the successful launch of our store. Thanks again

Reet Good Furniture
United Kingdom
19 days using the app
July 31, 2025

App support has been fantastic! Aditya has been very patient despite my lack of knowledge and helped set up carrier calculated rates, that we'd almost given up on after attempting previously. Very happy.

SUMMITSPORT
Australia
11 days using the app
November 14, 2025

I’ve been struggling with Shopify’s default shipping profiles, I had two hampers (alcohol + non-alcohol) in different profiles and every checkout stacked the two shipping fees. I installed ShipMagic, hoping to find a better solution, and Adiyta from their team truly saved the day.
From the moment I reached out, Adiyta was on the ball. They jumped on a call with me almost immediately, listened carefully as I explained that I needed to stop shipping rates from being doubled for mixed-cart orders. Then, he walked me through how ShipMagic’s “rate blending” can be configured to pick the highest of the two rates instead of summing them, exactly what I needed.
During the call, Adiyta:
Quickly understood my Shopify setup (how I had previously used multiple shipping profiles)
Explained how to configure ShipMagic’s rules based on product tags (I tagged my alcohol products “alcohol”)
Helped me build a blending rule so that if a customer adds both an alcohol hamper and a non-alcohol hamper, they only pay one shipping rate (and it's not the sum of both — just the higher)
Talked me through testing the rules using different shipping addresses (Jersey vs UK mainland)
Stayed patient, answered all my questions, and made sure I was confident with the setup
Since implementing the rule, everything works exactly as intended: a Jersey customer sees the correct rate for alcohol only; a UK customer doesn’t get offered shipping for alcohol; and mixed orders always generate a single, fair rate. No more overcharging.
I can't overstate how much it matters to have an app with fantastic customer support, not just a one-size-fits-all solution, but people who care and actually help you tailor things to your business needs.
If you’re running Shopify and want to get real, reliable control over your shipping logic (especially for restricted or mixed-product orders), ShipMagic with Adiyta’s help is absolutely worth it. Five stars without hesitation.

Maison de Jersey
Jersey
About 2 hours using the app
April 7, 2025

Great app and even better support. They have added 2 features I requested very quickly. Definitely use this app!

Shadow Foam
United Kingdom
12 days using the app