Reviews (107)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing shipping rate accuracy and customization, preventing overcharges, and managing complex shipping scenarios. It's beneficial for businesses with multiple locations and specific needs, offering features like rate blending and tiered shipping. The app is praised for reliability and ease of use, addressing double charges. Customer support is commended for being responsive and knowledgeable, providing quick solutions through live chat and video calls.

June 3, 2024

I needed flat rate shipping options consolidated from multiple drop shippers since Shopify does not offer a native solution. Fastest customer service I have ever had...five stars on just the response time PLUS they set up my shipping profiles in 10 minutes and tested, saving me hours of work.

Highly recommend this app, there should be more reviews on here. It is shocking how customer focused they are.

RICH FIT BITCH
United States
1 day using the app
January 25, 2024

Wonderful app that can be configured exactly how you need it with multiple rates and methods. The support is amazing, fast, responsive and accurate. They take time to understand your exact need and are pro-active at helping.

We have encountered errors when we have tried to configure a complex rule, but after reaching out, our support request was answered very quickly and with the ideal result.

If you have a complex, or tricky shipping methodology, this app is a must.

MASSIVE recommend

durantcricket
United Kingdom
7 months using the app
July 20, 2024

This app solved every problem our company had with pricing our shipping services. We ship in semi truck load quantities from multiple states to farms all over the country and have always had to invoice for shipping after purchase because it's such a nuanced calculation. The ShipMagic developer worked with us to set up all the rules we need to show a live shipping price in the customer's cart. That is a HUGE win in our industry. Thank you!

Rocking Horse Hay Sales
United States
About 23 hours using the app
February 20, 2025

Extremely useful app to work around Shopify's limitations with multiple shipping locations! Aditya was extremely helpful and instantly joined a video call to help us out.

Nailboo®
United States
About 23 hours using the app
April 23, 2024

This app is truly MAGIC! After searching high and low, we could NOT find a solution to having shipping charges double when multiple items were being fulfilled from different locations. However, Aditya easily fixed this problem and it has been a game changer! He set up custom rules to eliminate the duplicate shipping charges and our lives have been so much easier since installing this app!

Landry Kate
United States
5 months using the app
February 1, 2024

Very helpful and thorough support.

Scandals
United Kingdom
4 months using the app
May 28, 2025

We absolutely love this app – it’s truly a life saver! It allows us to fully customize our shipping settings just the way we want — including setting free shipping thresholds, choosing which products qualify, and more. The support team is also extremely professional and responsive — most of the time we get help instantly without waiting. We’ve tried many apps before, but none of them gave us the flexibility we needed for managing shipping like this one. Highly recommend it to anyone looking for a reliable solution. Huge thumbs up!

New York Tong Ren Tang 纽约同仁堂
United States
11 months using the app
May 29, 2024

This app solved the doubling shipping rates with multiple location issue which Shopify has no native solution for that. Saved my life.
Also the support is truly exceptional.
Highly recommend!!

Voo Store
Germany
About 19 hours using the app
January 7, 2025

Shipmagic is a easy to use app. The staff is very knowledge based and they easily resolve problems that you have. It is definitely one of the apps that I will recommend just because of the service they give.

Lategan & Van Biljoens
South Africa
3 months using the app
February 28, 2024

Solved my multiple shipping location issue.

Mollie Mae Boutique
United States
About 2 months using the app