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Good but sometimes not updating
the new update of an app crashed my store as well. I had my store off for 1 hour until finally find a way to fix it. support apparently is off in different time zone, and haven't tested the app before they launched it live.
Dear Gytis,
I'm Kate from FireApps Customer Support team, and I am very sorry for the inconvenience caused to your store.
Because there is an active chat you have opened currently, I am going to work with you directly on it for faster response.
Look forward to hearing from you at the soonest.
Best Regards,
Kate
This is my revision Review I get the support I need just a bit delay but once they contacted the requirement was finished immediately with in 1 to 3 hours I may give 5 star as well still I feel the price is bit more and rest of all is good.
Hi there,
Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.
Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team
Good App, but the date format makes it confusing for customers making the free aspect almost unusable.
Not downloading is just a rip off does not work.
I used this app and it is really helping a lot. I highly recommend this app for my community. It's really an awesome app.
Hi there,
Here's Lisa from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.
Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Lisa
Sales Box ‑ Shipping & Offers Support Team
I uninstalled the APP because after the update the add to cart button isn't working on desktop! And the support didn't answer me
Update: After contacting them via chat. I managed to solve the problem myself after realize there was leftover code from Sales Box making bad requests of jquery, which caused all these problems...
Now I changed the review from 1 to 2 stars because at least they recognize they mistake.
Hi Vitor,
This is Lynn from FireApps Customer Service Team, and once again I am very sorry for the inconvenience caused to your store.
As we discussed via chat, problem has been resolved, and if you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a great day.
Best Regards,
Lynn
I used this box to set some info about free shipping and show discount code that is applicable on my store. It worked well.
PLEASE READ THIS BEFORE YOU START USING THIS APP. I used the free version of this app, and It seemed like it was working at the beginning, but then I changed some features but old version got stuck and I updated it more than 5 times it was not effective at all. deleted and downloaded it again, still, no change, deleted it and it did not disappear. I do not suggest this app at all.
This app is very useful however It does not load, it is very very slow and very very frustrating and I'm paying $9 for something that don't work