评论 (25)
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Customer service was very quick to respond and solve the problem.
They deserve a favorable review.
Good App
Hi there,
This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you.
Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Petey
Sales Box ‑ Shipping & Offers Support Team
The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.
Hi there,
Here's Anna from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Anna
Sales Box ‑ Shipping & Offers Support Team
I changed theme and plug in went missing. I added a staff account from the developers and they changed the code.
Hi there,
I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team
This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.
Hi there,
This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Sales Box ‑ Shipping & Offers Support Team
Lack of Customer service - this is constant is a FAIL. EVERY time you have to wait for ages to get their response, no matter how small or big the issue. We can't carry on like this and we have decided to look for another solution. Please BE AWARE! for 40 dollars per month I think II deserve much better support!
Hi Matt,
Here's Carrick from Sales Box ‑ Shipping & Offers Support Team and we are so sorry for your bad experience with us.
For the bad support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.
As I have checked your case, my colleague is supporting your case, please kindly check their response and let them know if you need further support.
Regards,
Carrick
Sales Box ‑ Shipping & Offers Support Team
Don't believe I was paid so much money for this trash app and they want now to us to pay more money because we changed the Shopify billing.
What a joke
Hi Balardi,
Here's David from Sales Box ‑ Shipping & Offers Support Team and we're deeply sorry for this inconvenience
To make it clear about our pricing, the price of Premium plan will be based on your Shopify plan
- Basic Shopify plan: $19/month
- Professional Shopify plan: $29/month
- Advanced Shopify plan: $39/month
- Plus Shopify plan: $59/month
In addition, we have an published article about our pricing plan in details, you can refer to it. We have seen that our colleague has sent you follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
David
Sales Box ‑ Shipping & Offers Support Team
The new update and the support service is very good! I love the app
Hi there,
I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team
Love it! Useful App and fantastic service. Solved all my problems within 24 hours!
Recommending for all shopify-stores, gives clearing information about shipping time for your costumers.
Hi there,
I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team
Fantastic app helped a lot in boosting customer offers , sufficient needs to maintain customer interest. Very happy with this app
Hi there,
Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Sales Box ‑ Shipping & Offers Support Team
It works great, I love it. it is good free even ..............................................................................................................
Hi there,
This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team